Strange XP Reactivation

May 29, 2005 at 19:01:54
Specs: XP Home & PRO All SP2, 2.02GHz/512RAM

Last night in our area Verizon DSL had outages and the service wasn't restored until this afternoon. Sometimes during the outages my dependable Westell WireSpeed modem gave out after 3 years of dependable service.

Anyway, I then turned on my old PC and was stunned to face the dreaded screen WINDOWS PRODUCT ACTIVATION.
I thought of sharing with you what I haven't encountered before.

Screen 1:

Since Windows was first installed on the computer, the hardware has changed significantly. Due to theses changes, Windows must be reactivated within 3 days. Do You want to reactivate Windows now? I selected YES.

Screen 2:

Let's activate Windows.

To help reduce software piracy, please activate your copy of Windows now. Activate over the Internet is quick & easy.
You don't have to give your name and other personal information when you activate Windows.

Do you want to activate Windows now?
- Yes. Lets activate Windows over the Internet now.
- Yes. I want to telephone a Customer Service Representative to activate Windows.
- No, remind me to activate Windows every few days.

If you wait to activate, you can still use Windows, but you will receive periodic reminders. After 3 day(s), you must activate Windows before you can continue it.
To continue, click next. I selected Telephone.

Screen 3:

Activate Windows by phone.

Just 4 steps, and you're done.
Step 1 - Select your location (United States)
Step 2 - Call a number below to speak with a Customer Service Representative:
Tollfree 888-571-2048
Toll: 716-871-2829
Step 3 - Provide the Customer Service Representative with the following Installation ID Groups. (Each group consists of 6 unique numbers). Type in the Confirmation ID (9 Confirmation ID Group each with 6 unique numbers)) that the Customer Service Representative will give you.

I then proceed to call the 888 number only to be told by the record machine that the Product Activation Center is shut down for two. I called back again 2 hours later and was told the same thing. Finally after 4 hours I got the new Product key and it works.

The strange thing here is that I haven't done any hardware change on this old 400Mhz after I installed XP Pro. My thinking is that because the Westell Wirespeed modem went out, the broadband adapter card must have detected it when XP loads. If not for the adapter card, what else is there that could cause this problem?


i_XpUser


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#1
May 29, 2005 at 19:05:55

Oh by the way while I was on the phone with M$, they did not even ask me questions. All I had to do was voice input each numbers, group by group.

i_XpUser


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#2
May 29, 2005 at 19:59:22

How is your computer hooked up to the modem, is it ethernet or ?. I don't see how an external modem going bad could make you reactivate. That seems really weird.

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#3
May 29, 2005 at 20:14:05

Hi domass, its ethernet CAT5e. Yes its very weird - I'm still scratching my head figuring it out. I guess I should say That's Windows and go on with life :-)

i_XpUser


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Related Solutions

#4
May 29, 2005 at 21:35:06

Now come on User Tell us the real deal her !!! LOL

You changed rigs didnt you !!!! I maen how can a MS product do such athing !!!!!

ROFLMIO

IF IT AINT BROKE, DONT FIX IT

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#5
May 29, 2005 at 21:59:45

Hey XpUser!
The 3 day warning was originally inserted in the SP1 files so that to give warning to any major hardware changes.
Now for some reason the warning has been popping up when nic cards have been removed and replaced and or if your modem has gone down on you due to power failer :P
This was I think an M$ f...up as the networking hardware was originally tied to the hardware changes that affect activation. this was later changed ie,.removed from the hardware check that is performed on boot. But I believe it to still be lurking(:~) around and is somehow reactivated either through a tweak program or through a repair from using SFC /scannow.
What I do know for certain is that M$ is aware of the issue and for some reason keeping quiet about (explains why NO ? when you called them) or that they have some other issue going on with it. Because After 3 days it just disappears as if it was never there...without having to reactivate. I have seen it twice do this before I had a chance to get into it.
I think that this is going to become an issue with earlier installations that used M$ OEM disc with SP1. I know that the corporate install discs did not have this included within their installations only OEM discs with SP1 has it.
I guess we will just have to wait and see.

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#6
May 30, 2005 at 06:53:58

Howdy lurkswithin :-)

Yeah I'm aware of the SP1 implementations, one of which is known as the three days grace period. I think its the modem that has gone down that triggered the reactivation. I do not use XP OEM on this vantage PC. I used XP Pro Upgrade for a full installation using Windows 98 as my qualifying CD.

Another thought. Since this IBM-clone PC was made before the days of NIC, I am using one of M$ first generation line of broadband networking - Wired PCI Adapter MN-130. Is it possible that this adapter may have triggered it.

--------------------

Some correction to my original post above, under "SCreen 3," as follows:

Step 3 - Provide the Customer Service Representative with the following Installation ID Groups.

should read

Step 3 - Provide the Customer Service Representative with the following 9Installation ID Groups.


i_XpUser


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#7
May 30, 2005 at 15:54:14

The phone line was actually down for more like 14 hours. NOT two.

Well, I agree. I have to do that every time on all my home computers. If I could get my wife to use linux you would see an end to my being insulted by MS. "Do you have a CD?" "Why did you reinstall it?" "I'll give you the 8 million new numbers that you can only use once so don't bother keeping them." "You will have to call again the next time you add a card in."
Thanks for nothing. I am an honest person and own every cd or floppy or tape but I get to suffer this insult. Don't think I am upset.


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#8
May 30, 2005 at 16:37:31

Jefro !!!

The standard question of why is common, I had same isue early in the life of XP when I ended doinga clean install about 7 times in 6 moths.

I was changing hardware quiet often at that time, and yes they did get a bit sus I do admit, but all you need to say is I did a clean isntall cos I changed hardware, simple as that..

They cant refuse you the activation code !!!!!

And if they give you a hard time just ask to talk to their superior or Mentor as they refer to them these days.

It is your CD that you payed good money for, it is your right to install it as many times as you wish, they just need reminding of that from time to time.........

IF IT AINT BROKE, DONT FIX IT

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#9
May 30, 2005 at 22:02:51

I am polite to those people. They have nothing to do with this policy. I just like to complain out loud online sometimes.

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#10
May 30, 2005 at 22:06:23

Go for it we all do from time to time. LOL

In ral terms MS cut its own throat!!!!!

IF IT AINT BROKE, DONT FIX IT

A8N-SLI Deluxe
AMD X64 3500+ Wnchst
Corsair 2x512 DDR400 Dual Channel
GV-NX6600128D PCIX Graphics Card
Ggbyte GT Pro CPU Cooler
Zalman VF700-CU VGA Cool


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#11
May 30, 2005 at 22:06:30

Go for it we all do from time to time. LOL

In ral terms MS cut its own throat!!!!!

IF IT AINT BROKE, DONT FIX IT

A8N-SLI Deluxe
AMD X64 3500+ Wnchst
Corsair 2x512 DDR400 Dual Channel
GV-NX6600128D PCIX Graphics Card
Ggbyte GT Pro CPU Cooler
Zalman VF700-CU VGA Cool


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#12
June 17, 2005 at 00:27:28

Actually, you can copy your current installation of XP to a completely new system every 120 days and not get that reactivation thing.

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