Strange computer crash

August 21, 2009 at 23:24:43
Specs: Windows XP
Hello everyone,

I've been having this this problem for some time and recently it has began to occur much more frequently. What will happen is that my computer will completely freeze. All input into the computer will become unresponsive. The mouse will freeze and not move, the clock will stop, and the computer will not respond when I press the power button. The only way to turn the system off is to hold down the power button.

I have already checked:

The power supply (replaced)
Memory (tested)
System drivers (updated)
Usb hub (removed)

I know this is a vague problem, but does anyone have any other ideas of what could be going on here? This used to happen maybe once a month or so, now it seems to happen everyday. Any help would be greatly appreciated, thanks allot


Matt


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#1
August 22, 2009 at 00:41:16
onewaylife4all, sorta 'off the wall' maybe? A common ailment is a file called 'index.dat'. It gets read every time and can take quite a while if it’s too bloated. It's like a log file and keeps a record of every site you visit on the web. Empty, it's 32K, but it can grow HUGE. It's a protected file and can't be deleted by normal methods. CCleaner (free @: http://www.ccleaner.com/) can get rid of it when it’s ticked (not to worry, it gets rebuilt EMPTY on the next boot.). May not be your deal at all, but won't harm anything to try.
HTH.
Ed in Texas.


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#2
August 22, 2009 at 09:38:25
Ive ran Ccleaner several times and even went and checked Index.dat. It is on my computer at 32KB right now so I guess that isn't it, thanks though.

Could this be a sign that hard drive is failing? The fact that the system clock stops to run and nothing is written in the system log makes me think this might be a hardware issue.


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#3
August 23, 2009 at 12:03:21
onewaylife4all, one other thing I'd try before blaming hardware is a possible worm/trojan infection. Be aware that a virus and a Trojan are similar, but not the same. Many times, an AV detects one it can't clean, other times, it gets missed entirely.
If you need to clean one, Superantispyware can do the job and you can get it free @:
http://www.superantispyware.com/
among other places. They have a Vista compatible version if needed.
If it turns out that you need to use it, be sure to update prior to running and disable 'restore' (restart after cleaning) so it doesn't get put back. They just released a new update recently and it changes all the time. Things are in a constant state of flux.
The restore thing is critical. May not be your deal at all, but won't hurt anything to try.
HTH.
Ed in Texas.

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