Stop error screen on Toshiba Satellite A105, Windows XP

March 7, 2012 at 15:11:08
Specs: Windows XP
Hey people, I'm new here looking for help with something I have been having a problem with. I'm not new to computers, but I can't figure this out and I'm hoping someone here can help.

I've got a Toshiba Satellite A105-S2071 laptop that's been getting the blue screen of death a minute or two after booting up. I've looked around online and tried various methods to fix it, but being unable to use the computer itself has been making this very difficult.

For the specs, it's a Toshiba Satellite A105-S2071 laptop running Windows XP. This is a friend of mine's who is clueless about computers, and as far as I know she's never updated the BIOS or any other parts of the computer.

Anyway a few days ago it started crashing on her last week. She says she didn't update or download anything new or change any settings. After it boots up now, you have a minute or so to use the mouse and try to get into the computer, but then the screen appears:

"A problem has been detected and Windows has been shut down to prevent damage to your computer.

If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:

Check to be sure you have adequate disk space. If a driver is identified in the Stop message, disable the driver or check with the manufacturer for driver updates. Try changing video adapters.

Check with your hardware vendor for any BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup options, and then select Safe Mode.

Technical information:

*** STOP: 0x0000008E (0xc0000005, 0xF743C71D, 0xEE9746EC, 0x00000000)

*** atapi.sys - Address F743C71D base at F7432000, DateStamp 4802539D

Beginning dump of physical memory
Physical memory dump complete.
Contact your system administrator or technical support group for further assistance."

So far I've tried a couple things, but am getting frustrated. I first tried Safe Mode, but it eventually just crashed in that and now I can no longer even get into it. Then I tried using the Windows Installation CD to try and repair and recover the drive, but after running chkdsk /r and having it tell me corrections had been made the Stop screen showed up again. I tried removing one of the RAM sticks, but again the screen returned. Most recently I tried downloading the newest BIOS from Toshiba and flashing the BIOS with a boot disk.

I'm about out of ideas, so if anybody here knows anything I would really, really appreciate your help. If there's anything else I need to post here, just let me know.


See More: Stop error screen on Toshiba Satellite A105, Windows XP

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March 7, 2012 at 15:11:33
I know that's a really long post, but I didn't want to leave anything out.

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March 7, 2012 at 16:28:29

Googling is quicker than waiting for an answer....

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March 7, 2012 at 17:32:02
That doesn't help me. I posted that on earlier today, and am still looking for an answer.

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Related Solutions

March 7, 2012 at 20:40:03
Try this...

BEFORE you do step 1 go into your bios and make the SATA controller mode is set to IDE compatible or similar, otherwise the XP CD cannot recognize the SATA hard drive.


4. Replace ATAPI.SYS

Enter the following, replacing “D:” with your CD drive:

cd system32\drivers (press Enter)
ren atapi.sys atapi.old (press Enter)
expand D:\i386\atapi.sy_ C:\Windows\System32\drivers\atapi.sys (press Enter)

You should see the message “1 file(s) expanded.” – this indicates you have succeeded.

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March 7, 2012 at 21:57:03
Thanks a lot for that reply. It didn't work, but I'm not done trying.

I finally managed to get the thing to boot up in Safe Mode. Any suggestions on the most surefire method of curing this thing if I have access to the damaged computer?

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March 8, 2012 at 07:06:29
What didn't work ?

Did you successfuly replace atapi.sys but you still get the STOP error when you load Windows normally ?
If yes, is it the same STOP error, along with mentioning atapi.sys ?

"I finally managed to get the thing to boot up in Safe Mode."

I that does NOT continue to work fine, apparently, one of the most common causes of the STOP: 0x0000008E error is a minor problem with the ram (a tiny amount of memory errors).
Sometimes that's merely caused by the ram having developed a poor connection over time.
If the ram modules have NOT been changed since the computer last worked fine, try removing the AC adapter and the battery, remove the ram modules, wipe off their contacts with a tissue or soft colth, install them again.
Make sure you install them in the right direction and that they're all the way into their slot.- if it's installed backwards the module and the slot circuits the backward module is in will be fried instanly when you attempt to boot the computer. It's wise to do that one module at a time, if you can.

If the ram modules HAVE been changed, the problem could be caused by ram that isn't 100% compatible. Try installing the ram modules that were in it previously, if she still has them.

If that continues to work fine, whatever is causing the problem when Windows is loaded normally is not being loaded when Windows is loaded in Safe mode..

- load Windows into Safe mode with networking (mopde) , search the web for: WhoCrashed , download it, install it, run it.
It will analyze the memory dump file(s) and may yield some new info that can be investigated (click on Analyze or similar in the top bar of it's screen).

- In Safe mode, use System Restore and try loading a previous restore point that has a time and date just BEFORE she first had the problem, then try loading Windows normally. .

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