Stop Error 0x00000024

Compaq / Sr1020nx
January 5, 2009 at 21:09:52
Specs: Windows XP, Unknown
WIndows tried to run some updates and SP3 which failed. The linksys wireless card quit working. After talking to Linksys they informed me that the driver does not support SP3 and I need to back the updates out of the system. While trying to uninstall the updates I rebooted the PC and got a blue screen that said autochk program not found skipping autocheck and began an endless reboot loop.

I contacted HP total care and they had me go to the recovery console to run chkdsk /r. It took about 3 hours to run. I typed EXIT at the command prompt and rebooted the system. It began the endless reboot loop again and when I tried to access the Recovery Console again I go the following message:

A problem has been detected and windows has shut down to prevent damage to your computer

If this is the first time you have seen this stop error screen restart your computer. If this screen appears again , follow these steps:
Disable or uninstall any anti-virus, disk defragmentation or backup utilities. Check your hard drive configuration and check for any updated drivers. Run chkdsk /f to check for hard drive corruption and then restart your computer.

****stop error 0x00000024 (0x001901ff, 0x82302230, 0xc0000102, 0x00000000)

I contacted HP total care again and didn't get much help. Can someone please tell me in detail what I need to do at this point to keep from loosing all my photos and such on this particular pc?

Thanks in advance for any assistance you can offer.


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#1
January 6, 2009 at 01:36:39
Scroll down to your stop error number at this website http://www.updatexp.com/stop-messag... it has explainations. One way i can think of to save your files is to install your hard drive into another computer and back the files up. It may not be the best (or easiest) method, so maybe you can wait for more suggestions first?

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#2
January 7, 2009 at 12:52:57
The computer that is having the issue is a Compaq running XP home. My desktop is a Dell running XP Pro. Would slaving that hard on my Dell work or would the Dell not be able to read the drive?

I have read an old post on here where someone recovered form the BSOD that I have and said they booted from their WinXP CD. The only CD I have is the recovery CD for XP pro so I am assuming that won't work. If I was to try that option, can any one tell me in more detail what I need to do.

The person the PC belongs to has never backed it up so there is a lot of stuff on there that he does not want to lose. I am trying to work on recovering the data if possible or getting to a point were I can access the desk top and save everything and do a complete restore. Afraid to just pop in the CD without knowing what I am supposed to do.

Thanks!


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#3
January 7, 2009 at 17:15:42
Boot to the CD. Select the Option to Setup Windows, then you can select the Repair Option.

"So won’t you give this man his wings
What a shame
To have to beg you to see
We’re not all the same
What a shame" - Shinedown


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#4
January 9, 2009 at 12:36:16
Thanks Jennifer. I will give that a try as soon as I can get my hands on an XP home cd.

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