stop c000021a error

April 28, 2006 at 12:03:14
Specs: winxp, P4 3Ghz

Help! Today i made the stupid mistake of clicking on a stream from winamp, and the POS streaming site downloading loads of trojans, and spyware onto my computer. I scanned them with ewido, and the computer restarted. Now, whenever it starts, it goes all the way up to the desktop, however, the explorer desktop inmediately dissapears, leaving only the wallpaper, and seconds later it goes to a blue screen and "stop, c000021a {fatal system error} the windows logon process system process terminated unexpectedly with a status of 0x000000005 (0x00000000 0x00000000) the system has shutdown. Short of a complete reinstall, is there any solutions to this huge mess in my computer?? Please be quick, i have important work that I have to turn in in that computer.

thank you


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#1
April 28, 2006 at 12:06:08

Please be quick isn't going to help you. We all are volunteers taking our time reading threads, drink coffee and then maybe...

i_XpUser


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#2
April 28, 2006 at 12:34:10

Have you tried system restore from safemode or safemode command prompt ?

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#3
April 28, 2006 at 12:50:28

Ok, Im sorry, xpuser, but its that there lotsa stuff at stake in that pc. Thank you for trying to help. Im in another computer, so Ill try those options sabertooth, and report back. Any other suggestions?


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Related Solutions

#4
April 28, 2006 at 13:24:15

What I am supposed to type in the safemode prompt?

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#5
April 28, 2006 at 13:38:19

At the safe mode command prompt type:

%systemroot%\System32\restore\rstrui.exe

System Restore UI will now open and you can choose an appropriately safe restore point to use.


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