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startup error 'load needed DLLs for kernel'

January 30, 2010 at 15:53:05
Specs: Windows XP Pro, ?/2 gigs RAM

After getting 'missing hal.dll' error to go away, i now get an error upon startup that windows cannot start due to a software error: load needed DLLs for kernel. I have tried chkdsk and no errors were found. I have done all this:
Boot your system from the Windows XP Cdrom and choose to repair your system which will put you in the "Recovery Console" mode.
Now make the following steps:
CHKDSK (which will fix the error(s) on your disk)
BOOTCFG /rebuild (you will rebuild your boot configuration now, just give enters when it asked extra info).
FIXBOOT (to fix your current bootsector)
FIXMBR (to fix your current master boot record).
EXIT (leaves the recovery console and reboots your system).

I still get the same error when I try and start the computer. It will NOT start in SAFE mode, only with the cd choosing R for repair, which has limited usable commands. I cannot do a restore that I can find. Any suggestions OTHER than reinstall xp which will wipe out my SQL files, as I just found out they were not backed up properly to recover from Carbonite.


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#1
January 30, 2010 at 16:31:16

Instead of entering R for Recovery console, go to the other option of Installing XP. After the setup files load it will detect your existing operating system and ask if you want to repair or do a new install. At this point press R to do an "over-the-top" repair install of the operating system.

Do the SQL files you talk about contain encryption keys or other operating system credentials that allow you to use the Carbonite online data backup service? You need to consult the service provider to find out what you can do to recover from an operating system crash. There should be some means of recovery since that is a paid-for subscription service.

It may be possible to use something like a linux bootdisk to scan your drive and backup the required files to say a USB flashdrive before you perform the repair install.

Goin' Fishin' (Some day)


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#2
January 30, 2010 at 17:01:29

I thank you for your prompt response. So this 'over the top' repair will not delete any of my docs/programs etc? Also what about enabling Abiosdsk (it's disabled now when I look at listsvc in the recovery mode)? When i tried to enable it I got stalled at the four options for enabling: boot, system, auto, demand.

I'm assuming by 'consulting the service provider' re SQL files, you mean the company I purchased the SQL program from? I've repeatedly called (left messages) and emailed my SQL provider about backing up online instead of to external hard drive (I went with Carbonite when it crashed on me) and have gotten nothing but a runaround.

Thanks again!


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#3
January 30, 2010 at 17:03:15

"So this 'over the top' repair will not delete any of my docs/programs etc?"

If your hard drive is okay, your personal data you have added to Windows will be intact after running the procedure.However, nothing must go wrong during Setup that keeps you from completing it ! You probably will NOT have another chance to Repair it if you can't complete Setup the first time.

The CD must read 100% okay. Clean the CD. Clean the laser lens on the drive with a laser lens cleaning CD. If you don't have one, most places that sell CDs and DVDs have them, or even some "dollar" stores have them for a buck or two. OR, on a laptop, usually you can easily clean the laser lens when the tray is ejected and there is no disk on it. If the disk is a copy of a disk, or a burned "slipstreamed disk", it should read fine if it's a CD-R (or a DVD-R if your drive can read DVDs), but other types of burned disks may NOT read properly in a drive they were not made in - copy the other type of burned disk to a CD-R (or a DVD-R if your drive can read DVDs) in a burner drive that has no prblem reading it for the best chance it will work fine.

If you really want to be sure nothing will go wrong for a desktop computer, remove all cards in slots that are not essential for running Setup BEFORE you run the CD. For both laptops and desktops, unplug all external devices not essential for running Setup in ports, especially those in USB or laptop card ports .

Check your hard drive that has the Windows partition on it first - if it's failing you need to do things other than the procedure following this, if you have data on the hard drive you don't want to lose !

Check your hard drive with the manufacturer's diagnostics.
See the latter part of response 1 in this:
http://www.computing.net/windows95/...

(thanks to Dan Penny for this link:)
Hard Drive Diagnostics Tools and Utilities
http://www.tacktech.com/display.cfm...

If you don't have a floppy drive, you can get a CD image diagnostic utility from most hard drive manufacturer's web sites, but obviously you would need to make a burned CD, preferably a CD-R for best compatibilty, on another computer if you need to.

If the hard drive itself tests okay, any data problems found can be fixed, one way or another.
..........

If the hard drive itself is okay....

"Instead of entering R for Recovery console, go to the other option of Installing XP. After the setup files load it will detect your existing operating system and ask if you want to repair or do a new install. At this point press R to do an "over-the-top" repair install of the operating system. "

NOTE that if you are using an original XP CD with no SP updates at all, I have found in all of several cases that you do NOT have the second Repair choice.
The original XP CDs with no SP updates and the CDs with SP1 updates, at least the Microsoft ones, that I've seen, have nothing printed on the CD that indicates whether it has SP1 updates or not. If the CD has SP2 or SP3 updates, that's shown on the CD surface, or usually if not always shown on a brand name system's equivalent Recovery CD.
However, the volume labels, the title you see in My Computer or WindowsExplorer for the disk, are different for CDs with SP1 updates - you can search with the volume label on the web to determine whether it has SP1 updates or not.
......

After the initial files have loaded from the XP CD, at the first screen with many lines of text you see, choose "Continue on to Setup", or similar.
If your Windows installation is not missing certain essential data, you will see the choice "Repair you existing Windows installation", or similar. Press R to proceed.
.......

If you DON'T see "Repair you existing Windows installation", or similar, you have no choice except installing XP from scratch - if you have data on the Windows partition you don't want to lose, QUIT Setup, and connect your drive to another computer and copy the personal data you don't want to lose to somewhere !
Don't bother copying anything you have the disks to install for, or that you can easily download from the Internet.
......

If you see "Repair you existing Windows installation", or similar, press R to proceed.

You will need a Windows CD of the same version as the one of your Windows installation, Pro or Home, whichever applies, and the Product Key, preferably the one that was used to install it, but it can be one for the same version as the one of your Windows installation.
Slipstreamed CD
If your XP CD does not have at least SP1 updates included, and you have hard drives larger than 128gb (in Windows; = 137gb manufacturer's size), and/or USB 2.0 support on the mboard, you MUST burn a slipstreamed CD that has the contents of both the original Windows CD and the SP3 updates, and use THAT to run the Repair Setup procedure.

In most cases you get the Product Key from the official Microsoft sticker on your computer case, or from the official Microsoft sticker that came with your Windows CD if it has not been stuck to the case, or if you can't find that or don't have that, you can use a program to find the Product Key your Windows installation is presently using, BEFORE you run the Repair Setup (Repair install) - e.g. search for: keyfinder, by Jelly Bean whatever. (Windows must be working, at least in Safe mode ! )

You can't complete Setup if it won't accept your Product Key as valid ! There was one guy who posted here who useda key for an Update XP CD - he couldn't complete Setup.

If that happens to you, QUIT Setup, and connect your drive to another computer and copy the personal data you don't want to lose to somewhere !
Don't bother copying anything you have the disks to install for, or that you can easily download from the Internet.


How to do an XP Repair Setup, step by step:
http://www.windowsreinstall.com/win...

If your Windows CD does not have SP1 or SP2 or SP3 updates included, and you updated to SP2, or SP3, you may have to install SP2 or SP3 again to get it working properly. SP1 or later is required for USB 2.0 and hard drives larger than 137gb (manufacturer's size; 128gb in Windows and most bioses).

You may also need to re-install some of your Windows Updates.


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#4
February 1, 2010 at 14:56:47

Dear tubesandwires: Other than the linux boot cd (couldn't find where to get one), I followed your instructions precisely, the chkdsk showed no errors etc. After loading windows files in 'repair' it got hung up at the 'installing windows' page with a popup screen that said Files Needed: The file asms on the service pack 2 cd is needed. (The cd i have had service pack 2 on it, was a good cd as far as i could tell, did clean it carefully and used a laser lens cleaner cd first). Anyway, it said to type in the file name and click ok but has a file name already there: globalroot\device\cdromo\i386. However, now the mouse doesn't work and i can find no way to click ok or make it proceed. Bad news ahead I'm afraid. Just thought I would update you. Thanks for your effort.

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#5
February 1, 2010 at 21:09:55

I didn't suggest any Linux CD - I know almost nothing about them or Linux.

"After loading windows files in 'repair' it got hung up at the 'installing windows' page with a popup screen that said Files Needed: The file asms on the service pack 2 cd is needed. (The cd i have had service pack 2 on it, was a good cd as far as i could tell, did clean it carefully and used a laser lens cleaner cd first)."

Is it an original disk, or a copy?
If it's an original it should work if nothing is wrong.
Did you try Retry or similar, many times if needed?
A CD-R or DVD-R should work too.

Sometimes, more common with previous to 2000 than with 2000 or after, the path for where the source file is Setup is specifying is wrong -- you have to Browse or correct that manually - the location of the source file is supposed to be almost always \i386 for 2000 and XP, on the correct optical drive drive letter.
(It's actually \I386 but sometimes it's hard to tell whether I is capital i or lower case L or 1 depending on the font displayed - I use lower case i to make that more clear - it's capital i.)

As I said above, according to what I've seen and I've heard of from those who have posted here, even if you cure whatever the problem it is, if you Quit Setup, you don't have the second Repair your existing Windows installation or similar choice when you boot from the disk again.

Did you copy the data you don't want to lose to somewhere else? (The usual answer is No.)

Did you unplug everything not necessary for runnung Setup? (The usual answer is No.)

"However, now the mouse doesn't work and i can find no way to click ok or make it proceed.

Odd. If it's a USB or wireless mouse that has been known to happen. You're best off to not have that happen if you use a PS/2 mouse during Setup.

When the mouse won't work
- if it's USB or wireless,
- try unplugging the USB mouse or the transmitter/receiver for the wireless mouse, plugging it back in, or try another USB mouse.
- plug the mouse into a port directly connected to the mboard, such as on the back of the desktop case, or in the case on a laptop.

By the way, if you use a wireless mouse, many of them have a tiny switch on them on the bottom that must be switched on - it's used to conserve battery power when you're not using the computer - it could be it could get un-intentionally switched off - also the batteries must have enough capacity left in them - if in doubt change the batteries before you run Setup.

- you can use the Tab key to toggle what is active - the active one will have dots or dashes around it, or be the one highlighted or not greyed out - and the cursor keys, and Enter to make selections.


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