I got a problem that just started a couple of days ago, seemingly after I ran Regcleaner automatic scan. I have already restored that. I am running Housecall now. The problem is when I try to print something or even if I don't, I get a box that says "Spooler SubSystem App has encountered a problem and needs to close. We are sorry for the inconvenience." When I try to print, it says I need to install a printer. When I try to do that, it says " The print spooler is not running." OK, when I look at the 'Details' it says spoolsv.exe From what I have found, this is a normal Windows file, altho some think it is a virus (hence, Housecall scan) My question is: how do I restore this file? And from where? I just won an auction on ebay and need to print out some screens, and things, and voilla! no printer. Thanks for any help. Bob After all is said and done, there's a whole lot more said than done.

Try doing a system restore to before you deleted the file with regcleaner.

Try going to start>control panel>administrative tools>services>scroll down to print spooler>if it does no indicate started under status then left click on it>click restart.

I did a search on spoolsv.exe and didn't find it anywhere. I don't know how, but it got deleted. So, I loaded up the XP CD and reinstalled it. That seems to have taken care of it, at least I can print now. My son uses my system when I'm not home... I guess I need to hurry and get my wife's syetm up and running, so he will leave mine alone. Maybe. Thanks, everyone. :) Bob After all is said and done, there's a whole lot more said than done.