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spoolsv.exe hogging CPU

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Name: oh_maestro
Date: March 30, 2004 at 11:36:32 Pacific
OS: Windows XP
CPU/Ram: Pentium 4 - 256 MB RAM
Comment:

I have an XP Notebook, and spoolsv.exe is hogging about 95%+ of the CPU's processes. I know it is the Print Spooler. I have changed the setup services to manual, but it still starts hogging the CPU immediately after startup.

I have read in an earlier post that it may be infected with a trojan, but Norton has yet to find anything. Help!



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Response Number 1
Name: Jeruvy
Date: March 30, 2004 at 12:14:56 Pacific
Reply:

Just a thought...

Have you told it to print? Maybe if you kill the print jobs, you can get the service to quit hogging resources.

If that's not it, then perhaps its a virus. Did you make sure your AV definitions were up to date?

You can also try an online scan at any number of providers (numerous posters here with the urls so I won't look them up =)

If everything shows clean I'd run hijackthis and post your log to the security and virus forum, see if it can't be narrowed down.

J.


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Response Number 2
Name: Coldbrain
Date: April 19, 2004 at 21:53:47 Pacific
Reply:

I have not solved the problem as I am not skilled enough to figure out these registry etc problems on my own thought I can follow instructions just fine. Anyways I may have some insight into this problem since I am currently having it and have found an instance that may help.

I currently run limewire to download various media files. Limewire will detect a "corrupt" file and notify you and ask if you want to continue to download the file, of course you say no. Anyways it keeps the portion of the file that you have already downloaded in the folder that all file fragments are located in only it renames the file "CORRUPT-*previous file name*.*". Well upon realizing this I went to delete these files and one of the files gave me the error message that it cannot be deleted because it is currently being used by another process. Well I found this happening as I was searching for a solution to this problem, so I did Ctrl+Alt+Del and went the the SpoolSV.exe file that was running at 99% and ended the process. I went back and lone behold the file had no problems being deleted on this try.

This seems have to have some connection as it had an effect however after deleting the corrupt file I am still having the SpoolSV.exe problem running at 99%. It must leave some residual infections, I don't know how that all works.. Hopefully this can give some insight on how to stop/fix it.


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Response Number 3
Name: Coldbrain
Date: April 19, 2004 at 22:06:13 Pacific
Reply:

To follow-up on my own post, believe I fixed the problem about 5 minutes after posting the previous post.

The problem went away when I deleted all of the "Shockwave Flash Object" files from my C:\Windows\System32\Spool\Printers\ directory. They were files that were named copies of all of the *.shd files that were located in that directory.


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