Upgrading my wife's XP Home PC to SP2 with WU. Downloaded proceeded OK, about 4 hours on dial-up. But it has now been apparently stuck in the installation stage for about half an hour, with no progress bar movement (only 3 green 'bars', which is same as I found it after the download) and no HD activity. Messages read "Downloading SP2... done!" "Initializing installation...done!" "Installing SP2..." (This is where it is frozen.) Before clicking Cancel (the only option offered), I'm posting here to see if anyone can offer any other suggestions on how to proceed please. FWIW, all other applications that can be closed *are* closed. NAV is in 'Autoprotect disabled'. I cannot completely close it, even from TM. -- Terry, West Sussex, UK

Hit the reset button on the computer and let it restart. Thats what I would do. God made men and then rested, God made women and noone rested since..

Thanks. Happily, a restart proceeded to a successful install! I had removed as much as I could with TM, BTW. Oddly, I couldn't remove NAV. I had already sitched its AutoProtect Off, but consistent attempt to End Process in TM did nothing. -- Terry, West Sussex, UK