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Sp2 and Windows Update

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Name: Grimmer45
Date: August 27, 2004 at 07:09:10 Pacific
OS: XP Pro
CPU/Ram: 1.8 ghz Pentium 4/ 1 gig
Comment:

SP 2 installed fine yesterday. However, now, when I go to the Windows Update page, I get the following message: "Windows Update has encountered an error and cannot display the requested page...." The error number listed in Ox80072EFD.

I'm also using SystemWorks 2004 and Zone Alarm Pro. OS is XP Pro.

I've disabled the Windows Firewall and Automatic Updates.

Any help would be appreciated.




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Response Number 1
Name: XpUser
Date: August 27, 2004 at 07:13:59 Pacific
Reply:

First try re-enable Automatic Updates and go to WU to see if it works.

i_XpUser


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Response Number 2
Name: keltikgent
Date: August 27, 2004 at 07:32:57 Pacific
Reply:

hi,
i see another issue with windows update has come up.now im just wondering if the new update system is flawed.and its not really an issue with people computers.with the old update system didnt seem to be as many problems as with the new.
just my thought.
keltik


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Response Number 3
Name: XpUser
Date: August 27, 2004 at 07:44:07 Pacific
Reply:

keltikgent,

I doubt the new update system is flawed because all my PCs are able to access WU just fine. I think its what people do to their PC after they installed SP2. It's just my 2-cents.

Regards


i_XpUser


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Response Number 4
Name: yankanuk
Date: August 27, 2004 at 09:15:18 Pacific
Reply:

I have a solution on this thread...112187
Good luck

If you need a simple solution, try mine. I try to give advise on things that have happened to my PC. Changes in registry can be FATAL! I now have a 95% success rate!


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Response Number 5
Name: Grimmer45
Date: August 27, 2004 at 10:08:49 Pacific
Reply:

I may have found the answer. I have Zone Alarm Pro running. I disabled the firewall, and Windows Update works fine.

Fortunately I'm using a router, so I still have some measure of security once I disable Zone Alarm

Looks like another patch is coming. I can't be the only one with the problem.

Thanks for the help.


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Response Number 6
Name: Grimmer45
Date: August 27, 2004 at 11:43:50 Pacific
Reply:

I want to give credit where it's due. I'd never have considered disabling Zone Alarm if I hadn't read yankanuk's solution to a similar problem.

Thanks, yankanuk!


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Response Number 7
Name: yankanuk
Date: August 27, 2004 at 13:50:12 Pacific
Reply:

Thanks for posting back...cheers!

If you need a simple solution, try mine. I try to give advise on things that have happened to my PC. Changes in registry can be FATAL! I now have a 95% success rate!


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Response Number 8
Name: fredf
Date: August 28, 2004 at 09:28:07 Pacific
Reply:

Thread 112187 solution #3 alone worked for me.


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Response Number 9
Name: yankanuk
Date: August 28, 2004 at 10:45:51 Pacific
Reply:

Thanks Fred....good to hear!

If you need a simple solution, try mine. I try to give advise on things that have happened to my PC. Changes in registry can be FATAL! I now have a 95% success rate!


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