Sony Vaios - Operating System Not Found

May 12, 2012 at 02:54:29
Specs: Windows XP
I bought a refurbished Sony Vaio and after 2 months it said 'operating system' not found, and it only comes up with Sony screen and then nothing.

I have a 3 month warranty at my local computer shop in Kent. Another computer shop said that there are no screws, apart from one at the back. They said it was strange that a computer shop left it without hardly any screws. If they did, they must have come out. If you turn it upside down, the keyboard would come out!

Either way I am wondering if they will give me a replacement. I also wonder whether this 'operating system not found' is a regular Sony Vaio problem. I paid in instalments and I collected it after the 2nd instalments 2 months later. I wonder when the warranty begins. Either way I paid my 1st instalment in March so I should be OK but they may get funny and say, well, I took the screws out, and blame it on me!

I would say that the battery was getting a bit low and it was flashing.

Just before that I took it to a computer shop who said the Sony was too old to get the parts. I fear that the computer is knackered! I would like a replacement if possible.

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May 12, 2012 at 04:03:32
Your warranty period should start from the day you collected your Sony Vaio.

You said you have 3 month warranty and two months have passed so try going to a computer shop from where you bought you computer and tell them.They might get you a replacement if your Sony Vaio is not physically damaged.

If you don't want to mash will all thing you can install Operating yourself its not a big deal just a work of an hour and your Sony Vaio will be back to life.

If you want to install operating system then report back i will wait for your reply.

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May 12, 2012 at 06:25:45
I'm assuming you have very little money or no credit, otherwise, I see no reason why you would buy a refurbed laptop & have to pay for it with installments. You can get a brand new laptop with Win7 for under $350 with a full warranty.

And why would you take it to a different computer shop than the one you bought it from? Hopefully you didn't pay them to look at it? Take it back to where you bought it from & complain.

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May 12, 2012 at 19:47:01
That message usually means a problem with the hard drive, its connection or a cmos/bios setup setting. At most you'd need a new hard drive (and the ability to reinstall windows on it). A legitimate shop should have no problem doing that under warranty.

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May 15, 2012 at 17:26:19
Could be something as simple as a dead CMOS battery. Nevertheless, as with the majority, if you got a warranty on it and you're within that time, then it's time to return it under that warranty...

"Channeling the spirit of jboy..."

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