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Shutting down does not...

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Name: grey
Date: July 29, 2006 at 06:01:41 Pacific
OS: Windows XP Pro
CPU/Ram: 512mb
Product: AMD Athlon
Comment:

My system has become unstabled for the last several days.
When instructed to shutdown, the system freezes while displaying "Windows is shutting down" but it never powers off.
Any suggestions?

I hate bugs



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Response Number 1
Name: Sabertooth
Date: July 29, 2006 at 06:25:56 Pacific
Reply:

Can you successfully deploy system restore & revert back to before the problem started?

The internet is a series of tubes!


0

Response Number 2
Name: ham30
Date: July 29, 2006 at 09:32:57 Pacific
Reply:

If not, you can try deselecting applications in the msconfig startup tab. There's a good chance that one of them is hanging up the shutdown process. Look closely at any that were installed lately.

Do yourself a favor BACKUP!


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Response Number 3
Name: grey
Date: July 29, 2006 at 11:52:59 Pacific
Reply:

Thanks for the responses.
I used System Restore to step back to July 21st. I will be shutting down tonight and I will see if the sys hang is gone away.
The only program that I recall installing since was MyWiFi, a monitoring program to detect unauthorized access to my home network -using a router with built in firewall. I removed the program and restored to the point prior to its installation.

I hate bugs


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Response Number 4
Name: grey
Date: July 30, 2006 at 09:20:24 Pacific
Reply:

After Restoring to a previous point, the earliest that the system allows me, the system froze at the same point when shutting down. Again, I had to manually power off.
Since I only had one new program installed, and I removed it since, I do not see any specific program other than maybe during its installation it changed some of the Registry entries and removal does not delete them.
Any other suggestions?

I hate bugs


0

Response Number 5
Name: Chuck 2
Date: July 31, 2006 at 08:44:07 Pacific
Reply:

Do you check for, and remove, Spyware ??
Spyware info.from Microsoft
Most Virus and Spyware scans are likely to work better in Windows Safe-Mode.

Resources to Help Troubleshoot Shutdown Problems in Windows XP


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