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Shutdown selected, but reboots

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Name: Harry (by Hugger1)
Date: June 6, 2008 at 09:39:35 Pacific
OS: XP SP2
CPU/Ram: 1.6 Ghz / 768 Mb
Product: IBM 67921GU
Comment:

Hi all;

When I select "Shutdwn" my PC reboots instead. Wednesday when I started it up I got the "No Operating sysytem found" and had to do the "Select setup to continue." I had to do this a few times before Windows started. Any idea how I can get my PC to shutdown and not reboot when I select shutdown? I've removed SP3.

Harry



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Response Number 1
Name: wanderer
Date: June 6, 2008 at 12:30:43 Pacific
Reply:

make sure in your power settings [control panel] advanced is set to shutdown for "power buttons"

Sounds like you may have bigger issues than sp3. Make sure you are spyware and virus free. Run chkdsk /r at a cmd prompt, answer yes to the question and reboot so it runs. This will make sure your file structure is correct.

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Response Number 2
Name: jefro
Date: June 6, 2008 at 16:22:23 Pacific
Reply:

Did it ever work correctly?

I assume that some OS issue might be letting the bios call for a reboot, the system crashes on exit. Might check bios for when to power on if fail.

Might look at event viewer first for clues. Some service might call that.

Might consider a system restore point to a time when it worked.

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Response Number 3
Name: Chuck 2
Date: June 7, 2008 at 05:37:39 Pacific
Reply:

Windows XP Restarts Unexpectedly or Restarts When You Shut Down the Computer

http://support.microsoft.com/defaul...
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Windows XP Restarts When You Try to Shut Down Your Computer

http://support.microsoft.com/defaul...
--------------------
http://support.microsoft.com/defaul...
Resources to Help Troubleshoot Shutdown Problems in Windows XP


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Response Number 4
Name: Harry (by Hugger1)
Date: June 7, 2008 at 08:10:00 Pacific
Reply:

I finally got my PC to shut down. I ran 3 spyware programs, Kaspersky Online virus detection and even ran chkdsk /r with nothing to show that would cause the problem. This morning I did a restore to last week with no luck. As a last resort I did a restore operation to just before I installed SP3. That was the ticket. I'm a happy camper now.

Harry


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Response Number 5
Name: Harry (by Hugger1)
Date: June 7, 2008 at 15:09:28 Pacific
Reply:

Looks like I spoke too soon. I got another "No operating system found" when I booted up the PC this afternoon. So, considering how much trouble (no OS, rebbots on shutdown, etc.) I've had with it the last few days I took it back to where I bought it as I purchased the extended warranty. THey'll look at it Monday.

Harry


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Response Number 6
Name: Rayburn
Date: June 7, 2008 at 15:36:11 Pacific
Reply:

Yep you've probably got intermittent hard drive failure.

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