shutdown problem

Here are some possibles. Will not Shutdown http://www.windowsxpatoz.com/cgi-bin/performance/index.cgi?answer=1036283320&id=1036282433 When booting press delete and go into bios and then power management, look for the power down or shut off option and select instant off instead of delay etc this should 100% solve your problem. In Windows XP there is a bug that keeps the computer from powering off on shutdown. It is easily fixed. Click on Start/Settings/Control Panel/System. Click on Hardware then Device Manager. Click on View at top then Show Hidden Devices. Click on the plus sign next to NT/Apm/Legacy Support. RIGHT click on the entry NT/Apm/Legacy Interface Node. Click on Enable.

John, I have a shutdown problem also, and I tried that url you just said and it won't come up. Also in my device manager there is no NT/Apm/Legacy Support entry either? You sure those are for XP Home? Thanks Hopefully my advice will help you...Please post back with your results....thanks

Same here! There is no NT/Apm/Legacy in device manager. URL does not work for me either.

Put windowsxpatoz into google & the site has gone. http://www.google.com.au/search?q=windowsxpatoz&hl=en&lr=&start=10&sa=N Just put NT/Apm/Legacy into google & quite a bit there. http://www.google.com.au/search?hl=en&q=NT%2FApm%2FLegacy&btnG=Search&meta= http://support.microsoft.com/default.aspx?scid=kb;en-us;Q810903 http://tools.supportforyourpc.com/get_article.asp?aid=917 Here are more links that may help. Super Fast Shutdown http://www.xp-smoker.com/freeware.html Windows stops responding during Windows XP shut down http://support.microsoft.com/?kbid=307274 Resources to help troubleshoot shutdown problems in Windows XP http://support.microsoft.com/?kbid=308029&sd=RMVP http://aumha.org/win5/a/shtdwnxp.php

Firstly thanks for your help so far, not found an answer yet though. I thought it was only on shutdown but I have now found that it is the same when trying to log of of any open account, I can switch accounts with no problem but if I try to log off of one account it takes ages to do so then the pc will hang after the saving your settings message, giving a black screen with just the mouse pointer, which I can still move around, but nothing responds and I have to press reset or manually turn off power.

Lots of possibles, I would 1st of all eliminate any chance of virii, spyfiles & trojans, leave no stone unturned. Here are a range of free online sites to cleanup your comp. http://www3.ca.com/virusinfo/virusscan.aspx http://housecall.antivirus.com/ http://www.coledata.com/virusalert.htm http://www.cybertechhelp.com/html/misc/av.php http://www.pandasoftware.es/activescan/activescan-com.asp http://www.ravantivirus.com/scan/ http://www.bitdefender.com/ http://www.pcpitstop.com/antivirus/default.asp http://virusscan.jotti.dhs.org/ http://virusscan.jotti.org/ http://www.virustotal.com/flash/index_en.html DrWeb CureIT http://www.klitetools.com/comments.php?id=2088&catid=46&highlight=Dr.Web+CureIT%21 http://www.klitetools.com/comments.php?catid=46&shownews=2088 Free online trojan scan http://www.trojanscan.com/ http://www.pcflank.com/ http://www.spywareinfo.com/xscan.php http://www.windowsecurity.com/trojanscan/ Free online Spyware detector http://www.pestscan.com/ http://home.ca.com/dr/v2/ec_main.entry25?page=freePestPatrolScan&client=ComputerAssociates&sid=35715&CID=188513 http://www.spywareguide.com/txt_onlinescan.html http://www.webroot.com/services/spyaudit_03.htm http://download.zonelabs.com/bin/promotions/spywaredetector/index_za.html Or, http://www.spywareinfo.com/xscan.php Screen for Adware, Spyware, Scumware, Diallers, ’Jackers and other unsolicited commercial software.