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shutdown halts

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Name: allenm
Date: August 3, 2003 at 14:55:39 Pacific
OS: xp
CPU/Ram: intel4/256
Comment:

i suspect a permitted user has hacked my pc, the shutdown halts effectively disabling Norton Internet Security. I reinstalled NIS and IE but problem still occurs.




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Response Number 1
Name: Everett
Date: August 4, 2003 at 13:37:13 Pacific
Reply:

allenm: most XP shutdown failures will be related to device drivers, so always check if you have the latest drivers for your devices (printer, keyboard, mouse, sound card, etc.).

a patch is available on the Windows Update site under Recommended Updates for Win XP Professional, titled Restarting Windows XP.

if still no joy, try out a free utility called Force Down 1.0 to force a shutdown, available at:

http://download.com.com/3000-2094-10149189.html?tag=lst-0-4

let us know what worked for you...



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