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Shut Down Problem - Desperate

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Name: Zihao
Date: August 15, 2002 at 06:57:35 Pacific
Comment:

Hi, I need help in shutting down the computer. I have read previous post and tried updating the Roxio, enabling the APM but it just don't shut down and it restarts instead. Please help.



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Response Number 1
Name: Chuck
Date: August 15, 2002 at 07:02:21 Pacific
Reply:

Windows XP Restarts When You Try to Shut Down Your Computer

http://support.microsoft.com/default.aspx?scid=kb;en-us;Q311806


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Response Number 2
Name: Viper
Date: August 15, 2002 at 07:33:26 Pacific
Reply:

You could try a BIOS update for your brand of mother board.


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Response Number 3
Name: richard
Date: August 15, 2002 at 07:50:16 Pacific
Reply:

lets see zone alarm ,roxio,norton.

you got these three installed try uninstalling them one at a time till you can get normal shutdown.


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Response Number 4
Name: Phil
Date: August 15, 2002 at 13:35:51 Pacific
Reply:

Roxio is definitely your problem. Remove your easy cd creator software first and then try it.If this works you know the cause.

Next -go to the roxio site and download the update for your version of ECDC AND the driver update for XP.


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Response Number 5
Name: Prince
Date: August 16, 2002 at 08:02:18 Pacific
Reply:

I have tried all of the above but no use.
I did not remove the easy cd but update it with the latest version instead. However, the problem is still there.


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Response Number 6
Name: sha
Date: August 16, 2002 at 08:21:15 Pacific
Reply:

Reinstall XP, system files may be corrupted...frequently!


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Response Number 7
Name: Prince Ong Zihao
Date: August 16, 2002 at 09:18:20 Pacific
Reply:

Impossible. I will lose all the settings etc. Too many things to reinstall.


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Response Number 8
Name: DarkHero
Date: August 22, 2002 at 08:07:22 Pacific
Reply:

I'm having the same problem but i don't have easy cd creator.

I too don't want to reinstall cuz that would be way to costly.


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