|Now that I am awake, last night was too tired to post this, but I think I know why msi thing is there but, I could be wrong and it could be from the system restore that I did. I only know mostly how to push buttons and I don't know much about how things work. I did find out that this msi thing is a windows installer program.|
I think this problem is caused from something that hasn't been installed yet. I couldn't see anything in the regedit that had anything to so with the Fax ir msi nor anywhere else that was in the "Assistant" post above here.
A few days before this problem when I tried to uninstall the scanner and did the system restore, I had went to HP's site and downloaded a driver for my hp scanjet 6300c scanner because my computer couldn't find the one I had on my scanner install disk.
I couldn't see anything at HP's site on where to place the driver once it was downloaded and opened. It said to double click on it once it was downloaded to the desktop. I have no clue on downloading drivers.
Anyway, I downloaded it to my desktop and when I doubled clicked on it nothing would happen except an internet page would pop up and told me that that the page was no longer available. So I just left it there and figured that it was safe to leave and decided to uninstall the scanner from the add/remove.
I was going to try to uninstall the scanner then try to install this driver that was on my desktop afterwards. Then when I ran into all of this problems with uninstall and had done the system restore, that is when this Fax.msi showed up on my desktop.
So, right at this time I really want this question answered;
I see that I have 2 msiexec running in my task list and I think it is from this msi installer program. Is it safe to do the end task on these two and run my defrag safely?
I really need to defrag, but I don't want any more problem occuring from me trying to do something that I shouldn't do. Plus soon, need more help on getting rid of this msi on mt desktop so I can shut down the computer properly.
I'm not ignorant, I just need more learning!