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Setup can not see HDD

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Name: Slow_Clock
Date: February 3, 2009 at 06:32:17 Pacific
OS: Windows XP Pro SP2
Subcategory: Installation
Comment:

Hi

My Dell Dimension 9150 BIOS can see my SATA HDD but Windows Setup says no Drive is present. The machine did work but my children have pulled out the power plug too often...
Dell Utilities Partition runs extensive hardware tests - all pass.
Have swapped the Drive out of curiosity, no change!

How can I get Setup to see the Drive?

Cheers
Sam



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Response Number 1
Name: kx5m2g
Date: February 3, 2009 at 06:35:53 Pacific
Reply:

Is the HDD configured in IDE mode in the BIOS ?


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Response Number 2
Name: jam
Date: February 3, 2009 at 06:53:31 Pacific
Reply:

You have to press F6 at the very beginning of the Windows installation to install the SATA drivers:

http://www.windowsreinstall.com/win...


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Response Number 3
Name: Slow_Clock
Date: February 3, 2009 at 07:03:15 Pacific
Reply:

Thanks Guys

The disk is a SATA and the BIOS has correectly identified it.

I'll try F6 at the start of the Setup procedure and see where that leads me :o)

Cheers
Sam


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Response Number 4
Name: Jennifer SUMN
Date: February 3, 2009 at 11:24:21 Pacific
Reply:

You'll need to download the SATA drivers from Dell's Support site. Enter the ST to obtain those.

"So won’t you give this man his wings
What a shame
To have to beg you to see
We’re not all the same
What a shame" - Shinedown


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