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Serious Problem (HELP!)

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Name: Speed
Date: November 1, 2008 at 21:09:57 Pacific
OS: xp
CPU/Ram: 512 MB DDR
Product: pentium d 3.4ghz
Comment:

My Pc has a seriously problem.
The thing happen like that.
When i click My Computer, it auto run to Internet Explorer
Then i think my pc abit bug.
So i restart my pc.
Then when wan type password to log in my user, it cant type. When i type alphabet it will got beep sound, but when i press backspace, it is count as a digit of password. At there, it only can turn off computer.
Since like that, i insert my windows xp disc for format my pc. When reach the screen of press entre to install and press F3 to exit, i press enter and it no respone. But when i press F3 then can exit. I try many time and one time finnaly can press entre. But when i neeed to key in product key, have the same problem, i press the alphabet on the keyboard doesnt respone, when i press backspace has a rectangle shape appear.
And now my whole pc totally cannot use.
I can sure that my keyboard is no problem because i change other also face the same problem.

Please reply me as fast as possible
what should i do.

Thankyou



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Response Number 1
Name: Ed in Texas.
Date: November 2, 2008 at 00:08:17 Pacific
Reply:

Speed, nothing more than a pure SWAG. Sounds to me like you've been infected by a nasty (virus, trojan, worm, etc.).
Be aware that a virus and a Trojan are similar, but not the same. Many times, an AV detects one it can't clean , other times, it gets missed entirely.
If you need to clean one, Superantispyware can do the job and you can get it free @:
http://www.superantispyware.com/
among other places. They have a Vista compatible version if needed.
If it turns out that you need to use it, be sure to update prior to running. They just released a new update recently and it changes all the time. Things are in a constant state of flux.
HTH.
Ed in Texas.


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Response Number 2
Name: yellowbelt
Date: November 2, 2008 at 07:09:18 Pacific
Reply:

You have two ways of dealing with this issue.

The easy way:

The first is to format it not with Win Xp disk but with kill disk iso immage http://www.killdisk.com/downloadfre...
then insert the Xp disk.

The second way:

Use a USB memory stick with a few programs like
McAfee Stinger http://vil.nai.com/vil/stinger/

a-sqared Emergency USB stick
http://www.emsisoft.com/en/software...

ccleaner portable
http://www.ccleaner.com/download/bu...

Also since it was not mentioned, did you try safe mode?

Weaseling out of things is important to learn. It's what separates us from the animals ... except the weasel.

~Homer Simpson~


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