The text displayed for this error code differs depending on the type of device (legacy or Plug and Play).
* If this device is a legacy (root detected) device, the following text will be displayed:
This device is either not present, not working properly, or does not have all the drivers installed. (Code 24)
* If this is a Plug and Play device, the following text is displayed:
Solution button: Update Drivers
This code means that the device was not found (for example, it is missing or is not working properly).
To resolve this error code, follow the recommended solutions. If the device still does not work, make sure the device is connected to your computer correctly. For example, make sure all cables are correctly installed, or that the adapter cards are properly seated in their slots.
The problem could be bad hardware. After you remove the device, this error disappears.