Am trying to link into online TV and have installed Sky Player. Since I was receiveing an error message, their support team directed me to http://drmlicense.one.microsoft.com... This is a Windows security component upgrade window. However the button UPGRADE is shaded light grey and cannot be clicked. I have MS automatic ugradws turned on so it might be that I am already upgraded or that I am unable to do so for some reason. We have arrived at a bit of an impasse on this. Any suggestions?

Run the DRM activex network component that pops up in the information bar of ie to install. Silence is golden but duct tape is silver

Thanks. I should have mentioned that I don't get a pop up on the information bar. I have often had them before but I haven't even got an information bar showing. I have a feeling that this may be part of the problem.