search engines

July 12, 2009 at 18:58:58
Specs: Windows XP, t2300@1.66ghz 1.00gb of ram

None of my search engines will work. it will go to the page but when i type something in to search and hit enter it goes to a white page and nothing else happens. rarely it searches, but when i click the site its not the right site. it usualy comes up with If i enter any site in the address bar it works. only search engines wont work. i tried system restore and it said it was turned off by some policy and told me to contact my domain adminstrator. after i got it to work, there was no check points to restore back to. please help me find out why my search engines wont work and how to fix it. Thanks

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July 13, 2009 at 02:09:10

tyler62, sounds to me like you have a worm/trojan. Be aware that a virus and a Trojan are similar, but not the same. Many times, an AV detects one it can't clean, other times, it gets missed entirely.
If you need to clean one, Superantispyware can do the job and you can get it free @:
among other places. They have a Vista compatible version if needed.
If it turns out that you need to use it, be sure to update prior to running and disable 'restore' (restart after cleaning) so it doesn't get put back. They just released a new update recently and it changes all the time. Things are in a constant state of flux.
The restore thing is critical. May not be your deal at all, but won't hurt anything to try.
Ed in Texas.

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July 13, 2009 at 09:08:49

thanks ed in Texas.
I have tried to use superanitispyware and after i download all of it and click on it to open, every time i get a message saying superantispyware application has encountered a problem and needs to close. we are sorry for the inconvenience. i have tried to install it several times and i still get the same thing. I don't plan on paying anything to to repair this computer. it's a pretty old computer that all i use for is some browsing and some original games. it seems like a minor problem but it is pretty annoying not being able to search anything. i have been reading around on sites and found that spyware doctor does a pretty good job. so i dowloaded it and did a full scan. it seemed to work very well it found something like 30 threats. after i deleted all of the threats, i restarted my computer. For some reason it deleted my background. but that's not really a problem at this time. when i tried to search Google or any other search engine it was pretty slow but it searched. when i went to click on it i got the same few pages every time and they were not the ones i clicked on. so i ran the scan again and every time i do so i get the same two threats. application tracking cookies and adware advertising. i delete them but i keep getting them when i do the test again. i dont know if those are problems dealing with search engines not working or not. This computer is pretty old i'm leaving for vacation soon and i just want this computer to be running without any problems like it was. i know this is a long comment but if you or anyone else could help me with my problem, it would be much appreciated.

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July 13, 2009 at 18:19:21

now i am having problems all together. it freezes now and i have some random voice that talks for ever and i cant find the source of it. i will just be on youtube and it will start talking. i look for tabs and new windows. nothing. i close everyting out and it still talks

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Related Solutions

July 13, 2009 at 18:57:50

Try booting into Safe Mode and running Super from there.

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July 13, 2009 at 22:59:31

i just tried to run it in safe mode and again i get that error message. when the ads are playing from who knows where. i went into processes and it said i had ie running and i did not. so i ended the process and the sounds stopped. why does it do that? is it dealing with not being able to use search engines?

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July 14, 2009 at 02:04:33

tyler62, at this point anything's a SWAG. Mine's that spyware doctor left you a gift that speaks. Dunno the solution to that.
Have an idea about the slowness though. Take a look at what's running in the background and make sure nothing's been added. Find a list of 'musts' @:
Another thing you might try is to delete 'index.dat'.
A common ailment is a file called 'index.dat'. It gets read every time and can take quite a while if it’s too bloated. It's like a log file and keeps a record of every site you visit on the web. Empty, it's 32K, but it can grow HUGE. It's a protected file and can't be deleted by normal methods. CCleaner (free @: can get rid of it when it’s ticked (not to worry, it gets rebuilt EMPTY on the next boot.).
When you ran the nasty scan, did you disable restore? If not, it might've gotten put back.
Ed in Texas.

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July 14, 2009 at 04:10:10

it is ok!


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July 14, 2009 at 12:26:25

thanks Ed in Texas. my computer seems to be running much faster now. but still having problems. i decided to do the scan again and turn off system restore. when i clicked on system restore, it said it was blocked by policy and told me to contact my domain adminstrator. so i entered regedit.exe into run and it said that that was blocked also now. so i ran gpedit.msc and made it so i can enter regedit.exe. then i was finally able to enter restore. so i did the scan and found those same two files again. so i deleted them and also ran ccleaner. it found a good bit and deleted it. so after i restarted my computer search engines still don't work, system restore was blocked by policy again, and when i ran the scan the same two threats came up. fourtunantly the magic talking voice that was really annoying seems to have left. and since the begining spyware doctor has been blocking a file called trojan.tdsserv. its saying its a high threat. i do not know what else to do.

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July 14, 2009 at 13:20:27

Might be best to just wipe and re-install.

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July 14, 2009 at 14:51:37

i was thinking the same thing but its an old laptop. i don't know where the cd's are and i need some things on here and dont have a removable hard drive. and now the sounds are back and when i opened the laptop to end the prosess, a mail thing was up and was trying to send a message?

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July 14, 2009 at 15:11:32

You SHOULD have a restore partition on the hard drive. It may be hidden. You can tell by doing the math.

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July 14, 2009 at 16:26:57

Well computer crashed got blue screen so trying to install xp
again but I have no clue how

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July 14, 2009 at 20:14:58

Is your rig custom built or an OEM like Dell, etc.?

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July 14, 2009 at 22:33:30

Well it was my brothers and he got a apple so I used his old
one . But I believe it is a custom built Dell. From at leas 4
years ago. But anyways from where it stands now. I still have
the blue screen. So I reinstalled xp. Unfotunantly none of the
discs that came with the lapto if there were any cannot be
found. So I installed home edition on my backup drive. It
works but no wifi an it won't find my sound card. But I can
enter my other hard drive that crashed. Before it crashed, I
was updating my computer. I figured maybe my computer may
just need updates. Well I guess I was wrong. It was updating
Internet explorer. I thought I had the latest version but I didn't
know. So after the update was done it told me to restar my
computer. That's when I got the blue screen. So is there
anyway to get that xp to work again by delting files that made
it crash or am I screwed two days before vacation....sorry for
erors if there are any I'm typing this on my iPod touch
because I don't have a laptop at the moment.

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July 14, 2009 at 22:40:20

Wow my iPod formating that weird. But anways I don't think I
will ever go back to a Dell. Bad suport and many problems
and computers some seem cheaply made but cost a lot. In like
6 months I plan on buying an asus laptop. Very well built and
very cheap. But I still want the laptop now to be fixed so it
can be used as a virus risk one for downloading or whatever.
Oh and thanks everyone for trying to help me.

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July 15, 2009 at 05:58:58

You need to install many drivers when installing a retail version of WinXP like you did. WinXP is older than the laptop so the required drivers may not be available.

I addition, you could run into additional problems if the WinXP CD is the ORIGINAL version (no SPs) and the hard drive in the laptop is larger than 127GB or a SATA type.

Best to use the Dell restore or go to the Dell site for all the drivers. There should be a service tag number on the laptop. Go to the link below and enter that number to get a full list of drivers you can download. Download them and burn them to disk for future use as well as now.

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July 15, 2009 at 11:18:07

thank you so much othehill. i have succesfully installed the wifi and i am able to type this again on the laptop that got the blue screen. everything is very out of date but all i need to do is some updating. i have like the orginal internet explorer that is working fine but lags when you scroll down. just needs updating. oh and does anyone know how to fix the resolution on this thing it looks pretty bad quality. i tried to fix it but it just made everything smaller.

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July 15, 2009 at 13:06:34

i also cannot find a driver to let my sound card to work. im looking for one for a dell inspiron e1505 i tried all the ones on and they didnt work.

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July 15, 2009 at 13:59:54

well i got all the drivers i needed for the sound to work and well it works. um couple things if anyone knows how to do. the internet when you scroll its like laggy i dont know if i need to install something or do i need some sort of driver. he resolution is also crappy on here but i can't complain at least i got this to work and now i have my hard drive split in two one is for all the corrup files and stuff that i can still access and the one im running current home xp on on this laptop.

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July 25, 2009 at 20:26:48

i figured everything out. all drivers i needed. well what i know of i do. screen is very clear now. the problem was internet explorer 8. as soon as i downloaded it. i got the voices again. so i deleted it and now use firefox and the original ie just for few things

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