screen goes black

Crucial 1gb upgrade for a dell optiplex...
March 21, 2011 at 05:23:52
Specs: Windows XP
when starting my computer the screen goes black. ive tried to start in safe mode and it scrolls down to the WINDOWS\SYSTEM32\DRIVERS\MUP.SYS. When i do a normal startup the screen goes black but sounds like the computer keeps running. what can i do?

See More: screen goes black

Report •


#1
March 21, 2011 at 09:37:26
The operating system is done.. there are many many reasons why this can happen, so unfortunately I can't answer this completely.

However, the way to fix it is simple. If you still have the manufacture operating system cd, throw it in the drive and see what options it gives you. If you don't have the CD, you need to get a new operating system, and if you make it the same release as your current, you can try the repair feature, which might work in this case.

Lemme know if you need more help :)


Report •

#2
March 24, 2011 at 17:23:18
thank u for the help. where could i get new operating system. have to buy one?

Report •

Related Solutions


Ask Question