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scanner install

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Name: jaime
Date: April 15, 2002 at 14:19:48 Pacific
Comment:

i can`t install my scanner in win xp
it says that doesn`t know which program created it

i can`t make it work it was working fine in win. 98



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Response Number 1
Name: fred
Date: April 15, 2002 at 14:42:50 Pacific
Reply:

Go to the web site of the manufacturer and see if they have updated drivers for Windows XP.

A lot of scanners use TWAIN drivers and Windows XP does not recognize TWAIN.

If you have a program like Adobe PhotoShop or Adobe PhotoDeluxe open it up to get photo and click on Scanner. As far as Win XP is concerned it is only an imaging device
and if it shows your scanner there you can use the Adobe program to run the scanner.


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