Scan function

October 5, 2009 at 13:32:12
Specs: Windows XP
Suddenly have a problem. Printer prints my documents but will not scan. After several attempts at pressing the 'scan' button, it printed the following :
> HP desk jet F4400 series
Serial No. ...............G305C5
Service ID : 19192
FW Revision:P MZL1FN913BR (unsecure)
FLOWS Revision: OFFICIAL
Patch Revision: o
Total Engine Page count : 266
F/B/ page count : 0/0
PCL Default Symbol Set : 341
ASIC : 00220404 167D088B_0305031_
17600000_00000000
Mfg 0-2: 000000000000 T val :260
Error Code 00000000 >

Please reply with explanation, Thank you


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#1
October 5, 2009 at 15:41:36
More than likely you have some kind of hardware failure. Contact hp support.

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