Scan command grayed out on Paint

Microsoft Windows xp professional (upgr...
July 20, 2010 at 19:12:20
Specs: Windows XP
I can't scan with Paint now. I'm thinking I disabled a bunch of stuff in msconfig, and I might have snagged something there? I can still scan using bulkier software (HP) but I'd rather keep it simple. Any thoughts? Thanks. ~ John Johnson, Lincoln, Nebraska

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July 21, 2010 at 07:55:59
I don't think any missing or disabled startup item would cause that problem as the scanner driver does not run as a startup item at all.

Provided you've installed the scanner driver it would be loaded everytime Windows starts and would be available to every application that can access the driver.

All I can suggest is you re-install the HP scanner driver.

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July 21, 2010 at 08:11:16
My suggestion is undo what you disabled in msconfig. I don't believe Paint would use the HP driver but the windows twain driver.

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August 3, 2010 at 18:58:36
Thanks for the advice!

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