save as problems

Microsoft Xp professional
April 6, 2010 at 08:51:23
Specs: Windows XP
when I try to save as or open a document
from any of the microsoft office xp programs
(excell or word) the computer takes a very long
time (2-3min and sometimes longer) to
actually open the right folder. -- get a message
(Not responding) for a while, then the folder
moves up, then have to wait again until finally I
get to the right folder so that I can actually
save or open a document.

See More: save as problems

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#1
April 6, 2010 at 10:43:45
This problem can occur if you're connected (mapped) to a network drive that's no longer responding.

To see if this is the cause:
1. Open Windows explorer (right-click My Computer and select explore).

2. Click "Tools" on the menu bar.

3. Select "Disconnect Network Drive..."

The pop-up window that opens will contain any/all networked drives you're connected to. From here you can experiment by disconnecting all drives or one at a time to see if it has any effect on your problem.

-- kptech


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#2
April 6, 2010 at 10:50:05
Thank you! it did help. the issue of course is that i do need to
work with these mapped drives, not always, but sometimes I do,
especially when i am working from home. is there any way to
keep mapped drives open and fix this strange 'bug'?

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#3
April 6, 2010 at 11:34:09
I'm afraid not. Office has to "discover" all available drives so it can build a save or save-as window with all of them in the list. When it comes across a drive that Windows says exists but it can't access (an unavailable network drive, for example), it waits for a period of time and if there's still no response, it moves on. This can cause quite a delay, especially if there are several in-accessable drives.

The easiest thing to do is to disconnect network drives when you're not connected to the same network and re-connect when your are.

If you access network resources from the "My Network Places" folder, then you can simply open them again from that folder to re-activate the connection. If your network folders are mapped to a drive letter, then logging off and back on to the domain should re-map the drives.

If your system is only slow when at home and connected to your workplace, you might experience performance problems because of the remote connection. If you have multiple mapped drives and you don't need access to all of them at the same time, you might consider disconnecting from those you aren't using.

-- kptech


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#4
April 6, 2010 at 11:40:13
thank you very much, this clarifies many things -- and will save
me lots of headaches in the future -- i wish i knew these things
earlier of course.

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