retrieve word documents & jpegs from cd

August 31, 2011 at 12:48:39
Specs: Windows XP
Just finished saving files to cd. As I was taking cd out, it fell & rolled onto the floor. When I put the cd back in, all the files for 10 years & photos are gone. I cleaned the cd with soup & water but it didn't help. Any suggestions?

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August 31, 2011 at 13:31:49
What kind of soup did you use, LOL?

Are you sure you even saved the files? What happened to the originals? What burning program did you use? CDR or CDRW?

If this is the first time you saved 10 years worth of personal files then you were lucky in the past and maybe your luck has run out. I can never understand why folks don't treat irreplaceable files with more care.

If the files were on a hard drive in your system then you may be able to recover them even if you used CUT and PASTE, which I personally don't recommend using for important files.

Supply more details. Which side of the disk got scratched?

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