Restoring Problem

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Original Message

Name: Crazk (by crazykaish)
Date: July 20, 2008 at 14:09:50 Pacific
Subject: Restoring Problem
OS: Windows XP SP 2
CPU/Ram: 1.25 GB of Ram
Model/Manufacturer: built

Comment:

After I restored my computer, I saw that it had two choices of XP's to use, one with the virus and the new one. How do i delete the old one with the virus

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Response Number 1

Name: Crazk (by crazykaish)
Date: July 20, 2008 at 14:10:46 Pacific
Subject: Restoring Problem

Reply: (edit)

I printed the article from http://support.microsoft.com/?kbid=... around step 5 as im deleting the windows an error pops up and i am unable to go any farther.

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Response Number 2

Name: aegis
Date: July 20, 2008 at 15:05:19 Pacific
Subject: Restoring Problem

Reply: (edit)

My guess is that you tried to delete the wrong windows folder.
Whenever you get an error message you should include it in your post.

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Response Number 3

Name: Ewen
Date: July 20, 2008 at 15:48:01 Pacific
Subject: Restoring Problem

Reply: (edit)

Why didn't you stick with your original thread?
http://www.computing.net/answers/wi...
Duplicate posting is not encouraged!
Once I thought I was wrong, now I'm not so sure!

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Response Number 4

Name: Crazk (by crazykaish)
Date: July 20, 2008 at 20:38:14 Pacific
Subject: Restoring Problem

Reply: (edit)

I am truly sorry for duplicating my posting. I waited a day and saw that no one was replying because it was old and was already helped, but i encountered a different problem. There really is no excuse and i really do apologise for my actions.

The error said
Cannot delete Flash9f.ocx:Access is Denied
Make sure the disk is not full or write protected and is currently not in use.
Any Help Would be greatly apricciated. Also Ewen i want to thank you for the link it was working great until this problem. Thank You to everyone

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Response Number 5

Name: Dumbob
Date: July 21, 2008 at 10:59:25 Pacific
Subject: Restoring Problem

Reply: (edit)

If the two XP installs are on separate Partitions,as you stated in previous thread, simply format the Partition with the Version Containing the Virus.
Just be ABSOLUTELY sure you format the Correct Partition.
There is nothing to learn from someone who already agrees with you.

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