Restore HP laptop to factory settings

August 18, 2010 at 14:19:06
Specs: Windows XP, Pentium / 1.25GB

Hi there! I have a HP Pavilion zd8000 notebook and I'm trying to restore it to factory settings. I don't have the discs and I wondering if there was any other way to do it besides the discs. I've searched around, but can't seem to find anything. Any help will be appreciated! Thanks!

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August 18, 2010 at 14:24:37

How does the manual say you can return it to OEM state? If only by disks then contact HP for replacement disks or see if you can produce them from files or a program on your computer.

Why did it take me over a year to phone in a problem to ATT?

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August 18, 2010 at 14:40:20

I don't believe HP ships restore disks with any of their computers. There should be a restore partition hidden on the hard drive.

Watch the screens at start up to see what keystrokes to use to perform the restore.

Keep in mind that all your personal files and third party programs will be overwritten and gone.

Why do you want to perform a factory restore?

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August 18, 2010 at 14:43:56

... hi "DaEnemyz"

... click "start" run (type) diskmgmt.msc [press enter]

... do you see more than one partition? if so whats it called?
looking for existing recovery partition.

... here is an option providing you're not "infected": then click part1

... you'll also need your xp key:



... Posting is provided "AS IS" with no warranties

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Related Solutions

August 18, 2010 at 16:23:51

@ jefro I don't have a manual.

@ OtheHill I tried doing keystrokes during start up but couldn't find anything.

@ mavis007 There was only one partition and that was the local disc (C) drive.

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August 18, 2010 at 22:43:08

from hp suppport... Gives you all the various options; to create the disks when you first get the system; and how to use them. Also how to restore from the hidden parition on the hard drive itself (no disks required).

Once you have managed to restore it - strongly recommend that you do make a recovery set of disks a well; and keep them safe etc...

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August 19, 2010 at 04:51:19

Are you the original owner of the laptop?

Did it originally come pre-loaded with the same version of Windows that you currently have?

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August 19, 2010 at 18:35:50

I tried doing that but for some reason the PC Recovery solution isn't available on my computer.

And I tried using the Windows XP Recovery Console and it asks for an administrator password, but my computer doesn't have one. So I can't even use that.

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August 19, 2010 at 18:38:33

@OtheHill I'm not the original owner. But I'm pretty sure that it came with the same Windows OS that is installed right now.

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August 19, 2010 at 19:52:04

Recovery console won't get you anywhere. Read the link below.

Why do you want to restore to factory state?

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August 19, 2010 at 21:53:29

Its because when I got this laptop there were a bunch of unnecessary programs on here and they were also slowing down the computer so I thought that if I can restore it to factory state I can have it the way I want it.

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August 19, 2010 at 23:38:24

Hi DaEnemyz,

May be You are using original preloaded windows Vista on your laptop. If you are using the same laptop with windows Vista then just go to Start -> Programs -> Recovery manager and then follow the instructions to restore your laptop to it's original factory restore condition.


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August 20, 2010 at 00:15:11

When you boot up and run disk manager ( is teh M$-KB how to use it...) can you see the hidden partition - logically ahead of the visible c: partition?

If not then for whatever reason you don't have one; which is unusual for most systems released since later days of Windows 2000?

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August 20, 2010 at 11:03:30

Thanks everyone! I was able to use the Windows XP Recovery Console to get it back. I appreciate everyone's help!

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