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Report on Outage

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Name: Justin Weber
Date: June 2, 2008 at 03:31:19 Pacific
OS: Windows XP SP2
CPU/Ram: AMD 3200/512 RAM
Comment:

Hi,

As you might have noticed, Computing.Net was down for almost 30 hours. This was a result of a major outage at the datacenter where the site is hosted. I'm very sorry for the inconvenience, but, obviously these things are very hard to control.

Justin
P.S. Here is the story for those who are interested:
http://tech.slashdot.org/tech/08/06...



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Response Number 1
Name: street1
Date: June 2, 2008 at 03:58:54 Pacific
Reply:

I just got logged back in.

Thank You for the update Justin.


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Response Number 2
Name: Razor2.3
Date: June 2, 2008 at 04:18:29 Pacific
Reply:

I heard about that. Specifically, the explosion took out 3 of the power room's walls.


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Response Number 3
Name: Jennifer SUMN
Date: June 2, 2008 at 05:23:10 Pacific
Reply:

Wow....

Thanks for the update Justin....

I hope nobody was hurt...

Life's more painless for the brainless.


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Response Number 4
Name: Justin Weber
Date: June 2, 2008 at 05:54:28 Pacific
Reply:

Hey,

They said no one was hurt, and no one's server's were damaged. That's the bright side.

Justin


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Response Number 5
Name: Jeruvy
Date: June 2, 2008 at 07:08:00 Pacific
Reply:

"...While they claim redundant power, because of the nature of the problem they had to go completely dark. This goes to show that no matter how much planning you do, Murphy's Law still applies."

Yup, no redundant power can work against a fire or worse.

Glad to hear the bright side.

J.
j e r u v y a t y a h o o d o t c o m


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Response Number 6
Name: Justin Weber
Date: June 2, 2008 at 09:13:12 Pacific
Reply:

BTW,

Any e-mails sent through the site (or by the site) are still not going to work. I think the host's DNS server is still offline.

Sorry for the inconvenience, but the system can't send e-mails without DNS resolution.

Hopefully it'll be fixed soon.

Thanks,
Justin

P.S. This also will slow down posting.


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Response Number 7
Name: Justin Weber
Date: June 2, 2008 at 09:16:42 Pacific
Reply:

Hey,

Quick Update: I believe I have implemented a workaround so that posting is no longer affected. There is no work around for the e-mail issue.

Justin


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Response Number 8
Name: Rayburn
Date: June 2, 2008 at 09:37:48 Pacific
Reply:

Yeah I'm glad to see that the best computer help forum on the internet is back online!

Make sure Jesus is your Saviour!
To avoid conflict, always Google before posting.


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Response Number 9
Name: Musky
Date: June 2, 2008 at 09:44:01 Pacific
Reply:

Several other sites were also affected yesterday. I'm not sure if it was the same issue, but a major cell phone forum that I frequent said their image server was affected by a fire, so if we turned off images in our control panel, the site worked SLOWLY.

They seem to be up and running this morning also.

Glad to have CN Back!!

Musky
If the voices inside my head paid rent, I'd be rich!


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Response Number 10
Name: Justin Weber
Date: June 2, 2008 at 09:47:56 Pacific
Reply:

Musky,

If you mean howardforums, that was related to the same issue.

Justin


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Response Number 11
Name: Musky
Date: June 2, 2008 at 10:20:03 Pacific
Reply:

Hi Justin!

Yes that is the forum I was referring too.

I help people load ringtones on their phones without having to pay their providers for them. I'm a man of many talents! LOL

Musky
If the voices inside my head paid rent, I'd be rich!


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Response Number 12
Name: Justin Weber
Date: June 2, 2008 at 10:25:02 Pacific
Reply:

Yeah,

It sure sounds like it :)

Justin


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Response Number 13
Name: Tubesandwires
Date: June 2, 2008 at 10:47:26 Pacific
Reply:

I would like to report that the delays I mentioned in this older thread started by OtheHill
http://www.computing.net/answers/ha...
(on my older 450mhz computer in 98SE with IE 6.x) are still there but are considerably shorter in duration today, even with Flash toggled on via Flash Switch.


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Response Number 14
Name: Justin Weber
Date: June 2, 2008 at 10:53:19 Pacific
Reply:

Tubesandwires,

I am not disagreeing with you that restarting the server sped up the site. However, with the delays you are mentioning, I, personally, don't see how that can be (loading flash off an ad server not running on Computing.Net's server would be affected by a restart of Computing.Net's server).

Now it might be true, but, because I can't see it, my skills would be insufficient to remedy it. That may very well be the case, as I don't exactly consider myself an expert on all things web. Maybe someone else who knows more than me might have some idea.

Justin


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Response Number 15
Name: Intel 80486 (by meisinscotland)
Date: June 2, 2008 at 13:57:27 Pacific
Reply:

Thats interesting. I use a website called BGIOK thats also down at the moment because of 'power difficulties'.

Is this site the only site hosted where that travesty happened or are there lots hosted there? Or maybe just its that time of year for things to start go BOOM.

Medion MIM 2080
Toshiba T2130CT
Macintosh Performa 450

All working wonderfully.


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Response Number 16
Name: Intel 80486 (by meisinscotland)
Date: June 2, 2008 at 13:59:27 Pacific
Reply:

Sorry I read the above replies particularly musky and yeah a fire is what's being described at the site I visit as well.

Small world huh.

Medion MIM 2080
Toshiba T2130CT
Macintosh Performa 450

All working wonderfully.


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Response Number 17
Name: Wombat
Date: June 2, 2008 at 16:14:20 Pacific
Reply:

The Planet was reporting this on there forums all day yesterday (Australian EST).

http://forums.theplanet.com/index.p...

I kept up to date there about the downtime there.

I'm glad the my favourite Oz forum sites were not hosted there as well...

Artificial intelligence is no match for natural stupidity...


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Response Number 18
Name: Razor2.3
Date: June 2, 2008 at 17:47:00 Pacific
Reply:

Intel 80486, about 9,000 servers were hosted at this site, so says the linked article.


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Response Number 19
Name: Tubesandwires
Date: June 3, 2008 at 11:13:58 Pacific
Reply:

Regarding response 13.
That was just a comment, not a complaint - I fully realize there's nothing you can do about my problem, and that of others with similar slower computers, Justin.
We appreciate all your efforts.

Update.
The delays seem to be the same today as they were before the outage.
In any case, how long I have to wait until I can scroll down a thread is directly proportional to the amount of text in it.


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Response Number 20
Name: Justin Weber
Date: June 3, 2008 at 13:27:13 Pacific
Reply:

Tubesandwires,

If its that big of a problem for you, hover over an in-text ad and click the ? ... On that page, you will see something about opting out of them. That should help out load times.

Justin


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Response Number 21
Name: Tubesandwires
Date: June 3, 2008 at 13:42:16 Pacific
Reply:

There is nothing like that in 98SE with IE 6.x.
I should really start using my XP computer(s) more.


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Response Number 22
Name: Justin Weber
Date: June 4, 2008 at 14:43:27 Pacific
Reply:

Hi,

Well, I don't know what to say, I guess you could add the ctxt.tribalfusion.com to your host file to deny it (however people do that to stop advertising, I'm not an expert on that). Other than that, I'm out of ideas.

Justin


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Response Number 23
Name: Tubesandwires
Date: June 5, 2008 at 08:52:12 Pacific
Reply:

I tried accessing a few of the longer threads on my 2.x ghz XP 3000+ computer, the fastest one I have. The delay is still there, it's just very much shorter, and easily ignored.


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Response Number 24
Name: Justin Weber
Date: June 5, 2008 at 12:18:03 Pacific
Reply:

Yeah,

That makes sense. I guess the site doesn't support older computers as well.

Justin


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Response Number 25
Name: Intel 80486 (by meisinscotland)
Date: June 6, 2008 at 17:29:44 Pacific
Reply:

I am on a laptop with a VIA C7 Esther 1500MHz processor and I wizz through this site with no problems...

Medion MIM 2080
Toshiba T2130CT
Macintosh Performa 450

All working wonderfully.


0

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