repair media player 11 xp

September 19, 2010 at 06:27:37
Specs: Windows XP Home
Media Player 11 SUDDENLY stopped playing any of my mp3 music files. I get a message on every file that it "cannot play the file. Either the codec is wrong or the method of compression is incorrect". When I insert a good CD in my player I get a message that "Media Player has encountered a problem and must close". I have installed RealPlayer and confirmed that all the music files in My Music are ok. I want to restore Media Player 11. I've tried reinstalling Media Player 11 after deleting it. When I delete it, the computer reverts back to Media Player 9. MP 9 acts the same way and the new download of MP 11 does not correct the problem. Can you help me? Thanks

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September 21, 2010 at 16:08:40
Uninstall and install the audio codecs.
Start > Control Panel.
Double-click Sounds and Audio Devices.
Click on the Hardware tab.
Highlight Audio Codecs, and click the Properties button.
Click on the Properties tab at top.
Highlight the first codec entry, and click the Remove button.
Click the Yes button.
Repeat steps 7 and 8 until all codec entries are removed (should be 7 to 10 of them).
Once all entries are removed, close the Sounds and Audio Devices window.
Double click the Add Hardware icon.
Click Next to let Windows automatically search.
The audio codec should be detected.
Choose Yes to reinstall it.
Restart the system.

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