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removing surferbar

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Name: lordg
Date: August 30, 2003 at 21:21:06 Pacific
OS: windows xp
CPU/Ram: PIII 733 / 256 sdram
Comment:

I don't know how I got this, but all of a sudden I see a toolbar installed on my browser. It's called the surferbar. It also automatically set my homepage to surferbar.com. I tried changing the homepage, but it has no effect and still loads up surferbar.com.

This is really annoying me. I also want to get rid of that toolbar. Anyone know how?



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Response Number 1
Name: Dave02
Date: August 30, 2003 at 21:40:47 Pacific
Reply:

Download Hijackthis and run it.


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Response Number 2
Name: Dave02
Date: August 30, 2003 at 21:45:04 Pacific
Reply:

Click on Start/Run and type: regedit and click OK.
Navigate to:
HKEY_USER > .DEFAULT > software > policies > microsoft > internet explorer. Right click on internet explorer key and choose " New key", name it control panel. Right click on control panel, choose new DWORD value, name this "homepage". Right click on "homepage" and choose modify and type in the number 1.

This should lock your homepage so no other site can change it.

Now navigate to HKEY_CURRENT_USER\software\microsoft\internet explorer\main and look for the start page entry. Check that it is the one u want it to be.


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Response Number 3
Name: Noisome
Date: September 1, 2003 at 05:34:55 Pacific
Reply:

This is how I did it. Ad-aware and HiJack this seem not to have worked for me.

In your background you may have winsrv32.exe running. You will need to stop this. If CTRL-ALT-DEL does not detect it, get WinTasks Pro (evaluation) and stop it from running. Second, go to C:\Program File or whatever is relational and delete win32.dll and winsrv32.dll.

Use DLL Show to tell if you have anything else running. Then Right click on IE before opening it and go to Properties and change your homepage to something other than SurferBar.com.

I hope this works for you.

Jeff


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Response Number 4
Name: Bob Zumbrunnen
Date: September 1, 2003 at 06:35:31 Pacific
Reply:

My wife somehow got this loaded on my laptop. What I ended up doing was searching my registry and deleting all keys I could find that looked like they might be associated with it.

Then I went to Internet Options in IE, clicked the Advanced tab and unchecked "Enable third-party browser extensions" and rebooted.

It seemed to be gone.

I noticed that the registration at NetSol for surferbar.com has what's obviously a bogus phone number. I'll be informing NetSol of this tomorrow, but I bet I won't be the first one. I'm sure Rackspace.Net is gonna get an earful, too.

I'd love to see these surferbar jerks get strung up by their most sensitive appendages. This is the most malicious 3rd-party extension activity I've ever seen. They go to great lengths to ensure you're stuck with them. And you know that 95% of the people who get infected won't have a clue what to do about it.

Oh, and http://www.nedstatbasic.net/s?tab=1&link=1&id=2518455 is the URL to keep up with their stats. Apparently surferbar started getting hits yesterday for the first time.

Here's hoping today's the last day these clowns are in business.


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Response Number 5
Name: Di Butler
Date: September 1, 2003 at 14:48:03 Pacific
Reply:

To dave02
Followed your instructions on locking the homepage. Unfortunately I didn't select the home page I wanted first! How do I unlock this so that I can set the homepage again? Please help. Di


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Response Number 6
Name: tom baldry
Date: September 1, 2003 at 15:10:17 Pacific
Reply:

Hi I have this damn surferbar thing installed and unfortunatly your registy hacks are for XP and my reg structure is different, I know this is the wrong forum but does anyone know how to hack stuff out the registy in windows2000 Sp4 to get rid of surferbar please, thanks =)

Btw, does it also remove the anoying surferbar in IE too?


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Response Number 7
Name: m hughes
Date: September 1, 2003 at 17:12:04 Pacific
Reply:

To all:
What a great big pain in the arse. Ad Aware and HiJack did not work for me either and neither did most of the other tips/tricks here. Although they did lead to the right direction.
Here's what I did to remove this piece of work...
1) CTRL/ALT/Del once to bring up a list of running progs.
2) End winsrv32.exe if it is running.
3) Delete the files c:\drg.exe; c:\program files\win32.dll (not a system file, actually a trojan) and c:\program files\winsrv32.exe
4) Use regedit to delete any registry keys containing 'surferbar, 'adplus,' and 'adbar.' (Use Edit, Find, then Find Next)
5) Check your internet options to make sure your home page is what you want it to be.

I got most of this from http://ban.joh.cam.ac.uk/~sgf.surferbar.html and the winsrv32.exe part from noisome above.

Whew



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Response Number 8
Name: gillart
Date: September 1, 2003 at 21:46:02 Pacific
Reply:

Thanks for the advice! I have also been blindsided by this surferbar thing. ANNOYING! I found the winsrv files you spoke of, but I can not delete them. It says "access denied". i tried closing all programs - still wouldn't let me. Anyone get this message when trying to delete? Thanks!


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Response Number 9
Name: chaser7016
Date: September 1, 2003 at 21:58:38 Pacific
Reply:

You need to delete drg.exe and win32.dll. Search Google=surferbar and click on the first link. It's another post on this site that details more users hassle with this piece of crap software.

I wonder though how did everyone become infected with this disease? Were you also downloading things using Bit Torrent or other P2P? For me it was BT that prompted such!

These nazi programmers need to be DDosed and then prosecuted!


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Response Number 10
Name: pugsimon
Date: September 2, 2003 at 00:09:39 Pacific
Reply:

I'm so glad I found this website because I was really going crazy. I just reformatted my hard drive and I'm already having this problem. The only thing I can think of that led to this was the downloading of pop-up stopper or kazaa lite.

Anyway, I think I have gotten rid of the damn surferbar. Here's what I did. First I tried to delete those programs stated above. Yes, I had a problem at first with deletion because it said they were in use. But I restarted my computer and immediately deleted them after the restart and I was successful. I got rid of both the c:\drg.exe and c:\program files\win32.dll (or something similar to this) Then I ran the "hijack this" program and deleted a couple of the unfamiliar things. (hope I didnt' screw up anything) And finally I went into my registry and deleted the surferbar stuff like one poster mentioned. That seems to have gotten rid of the problem. It is now finally removed from my toolbar menu, although I have a no-name slot in my toolbar menu that is a mystery.

Hopefully it will never come back - good luck to all of you - hope this helps.


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Response Number 11
Name: n.breaks
Date: September 2, 2003 at 03:27:20 Pacific
Reply:

Can anyone help? I am trying to remove surferbar by following response 7 (m hughes) but i can't seem to find win32.dll. Where do i look? Help would be appreciated as i have no clue whaat i am doing.Thanks


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Response Number 12
Name: tamlynzj
Date: September 2, 2003 at 05:47:51 Pacific
Reply:

I need help. I'm trying to get rid of this thing. I'm not real great with computers. If someone could help me with plain english I would really appreciate it.


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Response Number 13
Name: n.breaks
Date: September 2, 2003 at 06:25:41 Pacific
Reply:

i have another question. When i delete anything it goes into the recycle bin. Do i leave it there or do i delete it from there as well?
please help, this surferbar is really bugging me.


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Response Number 14
Name: chaser7016
Date: September 2, 2003 at 09:26:47 Pacific
Reply:

Delete it completely. The Win32.dll is the trojan!


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Response Number 15
Name: pugsimon
Date: September 2, 2003 at 17:20:27 Pacific
Reply:

To find both of these files, go to windows explorer or in Windows 2000, right click on the start button and choose explore. Click on the C drive (local disk) folder on the left. YOu should see a bunch of folders on the right. Go to the menu at the top of the page and click on View and then make sure the "list" option is chosen. That way you can see everything on there. At this point you should see the drg program and remove it. Then you will find the "program files" folder underneath the C drive folder you just opened and double click on that. Click on the show files button and find the win32.dll file everyone is talking about. Delete that, along with any other winserv type files you see. (I only had the win32.dll folder in mine) After you do that, reboot your computer and run hijack it and a registry cleaner if you have one. To change your homepage back to what it was, go to Tools-internet options while in internet explorer. In the first box, you'll see where you can input a new URL.

Hope this helps. I'm pretty good at this computer thing, but not as advanced as many of these people on here. Thanks to all who helped me!


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Response Number 16
Name: matt
Date: September 3, 2003 at 04:04:51 Pacific
Reply:

In response to queries above as to the source of this horrible infestation, I had an email with a control embedded in it.

Email came from a bogus aol address (surprise).

Message source:
Return-Path:
Received: from mk-rewrite-3.mail.uk.tiscali.co (212.74.114.134) by mk-cpfrontend.uk.tiscali.com (6.7.018)
id 3F547F72001C92A8 for vibe@screaming.net; Wed, 3 Sep 2003 10:34:54 +0100
Received: from [68.53.89.223] (helo=pcp03151770pcs.rocsth01.mi.comcast.net)
by mk-rewrite-3.mail.uk.tiscali.co with smtp (Exim 3.33 #1)
id 19uTzz-000KRo-00
for matt@vibe.screaming.net; Wed, 03 Sep 2003 10:32:27 +0100
Received: from [120.14.51.97] by pcp03151770pcs.rocsth01.mi.comcast.net SMTP id 0GMShGXoy8X2WZ; Wed, 03 Sep 2003 11:32:28 +0600
Message-ID:
From: "Damon Molina"
Reply-To: "Damon Molina"
To:
Subject: Hello
Date: Wed, 03 Sep 03 11:32:28 GMT
X-Mailer: AOL 7.0 for Windows US sub 118
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="_797A38DBF9F4B___B"
X-Priority: 3
X-MSMail-Priority: Normal


--_797A38DBF9F4B___B
Content-Type: text/html;
Content-Transfer-Encoding: quoted-printable


Hey,
Want to go to the pub on Saturday?
Last Saturday was a blast!
Let me know!

--_797A38DBF9F4B___B--

Strangely, OE asks whether I want to run activeX controls, I click no, and it runs anyway. :(


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Response Number 17
Name: Paddy1970
Date: September 3, 2003 at 04:58:45 Pacific
Reply:

This is the most annoying hijack I have ever seen, ARGH!!!
I don't even know how I got it, suddenly it was there. Never got any kind of announcement or confirmation and suddenly I had this annoying bar in my IE and porn links all over my computer *sigh*
I assume it must have entere through an email or so.

As for getting rid of it, I tried the suggestion as stated above (removing those files on the HD and in the registry), and it worked!
But... I had also sent an email to these surferbar morons and got an automated reply back. That included an email address to which you have to write in order to get an uninstall programme. To cut a long story short, here is the url for the uninstall programme: http://www.surferbar.com/uninstall.exe

I didn't get the chance to try it out myself since I had already removed it manually, but if it works, so much the better!

Hope this is of any help to someone ;-)


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Response Number 18
Name: soto51
Date: September 3, 2003 at 06:38:17 Pacific
Reply:

Response Number 3 from Jeff worked for me.
Here it is:
Date: September 01, 2003 at 05:34:55 Pacific
Subject: removing surferbar
Reply:
This is how I did it. Ad-aware and HiJack this seem not to have worked for me.
In your background you may have winsrv32.exe running. You will need to stop this. If CTRL-ALT-DEL does not detect it, get WinTasks Pro (evaluation) and stop it from running. Second, go to C:\Program File or whatever is relational and delete win32.dll and winsrv32.dll.
Use DLL Show to tell if you have anything else running. Then Right click on IE before opening it and go to Properties and change your homepage to something other than SurferBar.com.
I hope this works for you.
----------------------
It worked for me in windows XP.
Soto51


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Response Number 19
Name: Andy Larsen
Date: September 3, 2003 at 11:14:52 Pacific
Reply:

I got this beast at work this morning. I got rid of it by
following the instructions here:

http://www.pchell.com/support/surferbar.shtml


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Response Number 20
Name: - Am Alan Williams -
Date: September 3, 2003 at 11:47:31 Pacific
Reply:

Hi I went to this

http://www.pchell.com/support/surferbar.shtml

and it worked HOWEVER
Now when ever i load up I.E. i have to display teh address bar and stuff etc

Eg

I have to go to View/Toolbars/Address Bar

i have to do this EVERYTIME....

Is there a way of getting it to stay check etc

Please Reply to Email Address if Possible
Thanks


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Response Number 21
Name: El Kapitan
Date: September 3, 2003 at 12:38:56 Pacific
Reply:

To remove this f***** prog from your computer, please follow the instructions in Reply 7, written by Hughes. It worked for me (Windows Millennium).

If Windows doesn't let you delete win32.dll, restart the computer and try again. I checked the register (with Regedit) before and after and found some more Surferbar, Adplus and Adbar stuff. Be sure nothing is left there.

After having followed the instructions, I started IE and it started with Surferbar again. Stop it and change the standard home page to whatever you like, and you're ready.

Hughes, thank you so much for your detailed help instructions. If I get my hands on the #$@@&%!*^$%$ who made this prog, I'll hang them by the balls !!

Cheers,
El Kapitan


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Response Number 22
Name: Abnormal
Date: September 4, 2003 at 02:53:19 Pacific

Response Number 23
Name: RyanCoke
Date: September 5, 2003 at 09:48:13 Pacific
Reply:

hello, i followed dave02's instructions in post number two and now i am unable to change my homepage at all... the bar is locked. does anyone know of a way to unlock it? any help would be really appreciated. thanks.


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Response Number 24
Name: LosJaguares7
Date: September 9, 2003 at 10:36:30 Pacific
Reply:

Thanks for the posts providing help! I found a variant to the instructions given before.
In my case the winsrv32.dll and exe file were named wins32.dll and wins32.exe. The root did not contain drg.exe but sfbar.exe instead. When stopping the process in memory through task manager look for wins32 instead.

Hope this helps..

David


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Response Number 25
Name: Karen
Date: September 10, 2003 at 18:58:47 Pacific
Reply:

This is how I finally got rid of mine.
I did the CTRLALTDELETE and when that came up I shut down WINS32. I then went to the find files or folders and entered WINS32. Everything that came up, I deleted. I kept them in my recycle bin just incase something doesn't run right. I then rebooted and bingo my toolbar was what I had before and wanted to keep. As far as surfer bar being a start page, I downloaded a program some time ago called start page guard that you set to the home page you want and it can never be changed except by you. Good luck!!!


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Response Number 26
Name: Lisa
Date: September 25, 2003 at 17:02:23 Pacific
Reply:

You're all too fabulous, those of you who posted instructions to remove this piece of whatever. I had previously found the sfbar.exe file and got rid of that, but I couldn't figure out why I couldn't get rid of the pop-ups and thought maybe it had to do with my IE 6. I have Windows NT and Office XP and the culprit files were also wins32.dll and wins32.exe. Look for these and KILL THEM! Thanks all, appreciate you sharing the knowledge.


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