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Removing Earthlink

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Name: thewolfe
Date: June 4, 2005 at 08:27:17 Pacific
OS: Win XP
CPU/Ram: Pent IIII /256
Comment:

Removing Earthlink

A friend had Earthlink dialup. Then she got Verizon DSL but keep Earthlink until we got all her e-mail address and messages transferred. She is now using Yahoo.

She un-installed Earthlink (Add & Remove) but get's an Eartlink message when she clicks on the Yahoo shortcut asking her if she wants to connect. When she clicks on cancel the IE comes up with "Page can not be displayed" and says something about working offline.

IE has "Work Offline" checked so she un-checked it but still can't get on.

Where should I look for Eartlink files to remove?



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Response Number 1
Name: PC Bob
Date: June 4, 2005 at 08:53:57 Pacific
Reply:

Look in Tools Internet Options. If the default page is set to Earthlink,it will try to go there. There are probably a number of other places, too. Use the Search/find to see if earthlink is out there anywhere and delete it. If all else fails, call Earthlink.
Good luck.

Bob :)


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Response Number 2
Name: rhawk7938
Date: June 4, 2005 at 11:08:05 Pacific
Reply:

Tools, internet options, connections. Delete the Earthlink connection and add the new connection if it's not already there.


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Response Number 3
Name: thewolfe
Date: June 4, 2005 at 15:53:51 Pacific
Reply:

Here's the scope.

We did everything that had been suggested but that didn't help the problem because I was "a little" misled. Tried all this over the phone.

When she used Earthlink she was using Outlook with it so...if she wanted to attach a file to Yahoo, she was right-clicking on the file and sending it to the mail program which was Outlook which was calling up Earthlink.

She said that Eartlink was popping up but hadn't given me the other info.

The "can not display page" thing was just resetting her modem/router, DA!!!!!!!!!

Thanks for the input. I always seem to use it down the line somewhere.


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