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Removing a unwanted program

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Name: gep
Date: January 3, 2008 at 07:29:47 Pacific
OS: XP Pro Media centre
CPU/Ram: Pent 3.2 1GB
Product: Packard Bell
Comment:

Hello all, tried by normal uninstall, and through safe mode to Remove a program, but, a script error comes up and whether i chose Y/N in Normal, or in Safe mode i cannot delete the program.

How do i get rid?

By deleting its folder in C:??

Thanks, GEP



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Response Number 1
Name: XpUser
Date: January 3, 2008 at 07:32:02 Pacific
Reply:

What program are you trying to remove?

i_Xp/VistaUser


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Response Number 2
Name: Clemmie (by brighteyzz)
Date: January 3, 2008 at 07:35:44 Pacific
Reply:

Hi, I too am trying to remove a program.

I'm trying to remove Microsoft Plus! Photo Story 2 LE using the 'add or remove programs' but an error occurs (error 27000 -fatal error during installation). So I deleted the file from my hard drive, edited the registry, plus even tried reinstalling -but to no avail.

Nb. After deleting from the registry Microsoft Plus! Photo Story 2 LE is still shown in 'add or remove programs' but its "remove" button is gone. I can bring it back by restoring that branch of the registry.

I am using Windows XP SP2


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Response Number 3
Name: gep
Date: January 3, 2008 at 07:37:44 Pacific
Reply:

Hello, Tweak.

Thanks, GEP


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Response Number 4
Name: Jennifer SUMN
Date: January 3, 2008 at 07:47:57 Pacific
Reply:

Did you Google that error?

http://www.pcreview.co.uk/forums/th...

Also, if you removed all entries from the Registry (specifically HKLM\Software\program name, the program will no longer be listed in Add/Remove Programs.

Life's more painless for the brainless.


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Response Number 5
Name: Tubesandwires
Date: January 3, 2008 at 10:23:21 Pacific
Reply:

Clemmie
- you can usually fix the problem you had initially by installing the program again, then the un-install will usually work fine.

You can probably get rid of the non working entry in Add/Remove and at least some other leftover registry entries by using the Windows Installer Cleanup utility (search for that on the Microsoft site), and deleting the entry for the program you removed.


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Response Number 6
Name: KevinS.
Date: January 3, 2008 at 12:57:55 Pacific
Reply:

try ccleaner

http://www.ccleaner.com/


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Response Number 7
Name: per
Date: January 3, 2008 at 16:53:11 Pacific
Reply:

Use this.
http://support.microsoft.com/kb/290301


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Response Number 8
Name: Ike Peters
Date: January 3, 2008 at 17:25:52 Pacific
Reply:

http://www.revouninstaller.com/


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Response Number 9
Name: gep
Date: January 4, 2008 at 06:44:45 Pacific
Reply:

Hello all, thanks for your help, sorted, GEP


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Response Number 10
Name: Tubesandwires
Date: January 4, 2008 at 08:17:20 Pacific
Reply:

That's good to hear, but it would be helpful to others who come across this thread who have a similar problem for you to provide the details of what you did to solve your problem(s).


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Response Number 11
Name: gep
Date: January 5, 2008 at 13:45:21 Pacific
Reply:

Hello all, just deleted the folder, as no other way worked.

Thanks, GEP


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Response Number 12
Name: Tubesandwires
Date: January 6, 2008 at 07:23:43 Pacific
Reply:

Deleting a program's folder is a last resort. If installing the program made entries in the Regisry, or installed files elsewhere in Windows, e.g. often in C:\Windows\System32, they are not removed when you delete the folder.
Deleting the folder worked for you this time, but you should not do that for many programs - deleting the folder can cause all sorts of error messages about problems you caused because you deleted the folder that you need to resolve in many cases.


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