Solved Remove Shop at Home Toolbar

October 29, 2010 at 13:56:14
Specs: Windows XP
I run off of XP and my Firefox has a Shop At Home toolbar, which is very annoying. It isn't listed in Add/Remove products. I know we have a lot of other things wrong and out of date too.... I ran ParetoLogic and it came up with nearly 600 detected items. I noticed several things listed are my personal files - pictures, documents, etc. I'm worried about trying to fix it too. And what is the cost/ catch for registering the product? I don't see anything that says either a dollar amount or a price....

My husband knows more about this than me, I know I sound stupid, but if someone could get me started I would be grateful! :)


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#1
October 29, 2010 at 14:26:52
With Fiefox open click on Tools / Add Ons. Locate the toolbar and uninstall it. Don't use those programs like Pareto Logic, They often do more harm than good. Download and install a program called ccleaner slim. It's safe to use / free and works well. Also get Malewarebytes free edition and run that. Good Luck....

http://www.piriform.com/ccleaner/bu...

http://www.malwarebytes.org/


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#2
October 29, 2010 at 16:44:59
I've had Malwarebytes and its not picking anything up. I just updated and scanned it this morning. I downloaded Ccleaner, and it wants to repair some things in the registry. How safe is that and what is it going to do?

Btw, I got the Shop at Home off I HOPE. I don't see it, we'll see if I detect it as I buzz around the net.

I found and disabled multiple instances of Rundll32.exe because I read somewhere on here it wasn't a good thing to see on your pc. I don't think I got it all (I found and deleted the program I believe in Add/Remove? I don't remember, but it was supposed to delete. Then I found it again in the Startup menu when I ran msconfig. I disabled those, but what is it and how do I get rid of it?

Thanks! : )


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#3
November 4, 2010 at 09:35:04
✔ Best Answer
Go to Program Files (if you have Windows 7, it'll be in Program Files (x86)), and find the SelectRebates/ ShopAtHome file (sorry I don't remember the exact name, but it's one of the two... you'll recognize it when you see it). Once you find the file, highlight it and delete it. I like to press Shift + Delete to delete it right away instead of it going to my Recycle Bin.

When you try to delete it, you may get a notice saying that a file is still open. Simply pull up your Task Manager, select the "Processes" Tab, and search for SelectRebates/ ShopAtHome (again, I don't recall which one, but it's one of the 2 and you'll recognize it when you see it). Once you find it, highlight it, and click "End Process".

Now you can go back to the Program Files, and delete the file from there.

Good Luck! :)


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