|Derek, sorry that I left this out... I had installed i-tunes, which runs on quicktime, and was prompted to install quicktime. I tried to install it, but was given the error message previously stated. The first thing I tried was to uninstall it, but no luck.|
I went into the registry files following the advice of another post with a similar issue, and I did set to "show hidden files" but did not temporarily allow protected op files to be shown.
Thank you for your quick response. I appreciate your help. If you have any other thoughts, I would appreciate hearing from you.