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Is there a way to remove my video drivers from my computer that won't boot? I think it's a video driver issue that's causing it not to boot. I have the hard drive slaved on another machine and I want to know if I can remove the drivers from a folder or something?
I can't boot in safe mode either...which I understand just uses that basic video drivers...so maybe it's not the problem after all...but I wanted to try it.
thanks

If they are installed...there is no really safe way to do it as it can cause you much more problems than you may already have.
Why not tell us the issues that you are having and let us see if we can get you able to use that computer.
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If the video drivers are the cause then you should be able to boot into safe mode as the dedicated video drivers are not used in that mode.

Ok. Thanks.
Here's the problem....I have researched it alot and I've seen that lots of people have had a similar problem, but I haven't seen any concrete fixes (or cause).
Computer boots through POST, I see the XP splash screen and then it hangs on a black screen with just the mouse cursor. I can move the mouse around but there's nothing there to click and it just hangs there forever.
I've tried every 'F8' option...safe mode, last known good etc...and they all end with the black screen.
From reading about other people that have had this problem, I have tried a few suggestions....
- I have booted with XP CD and gone to recovery console - tried chkdsk, but it goes to 75% then says there are unrecoverable errors. I have checked the hard drive with a couple of utilities (drive fitness test and Seatools) and it passes with no errors on all of them. I have slaved the drive on another computer and I can access all the files, and I ran the 'error check' on it from Windows Explorer with both check marks checked and it passed.
- I have checked it for viruses with a couple of different programs - which all have come up clean
- one suggestion was to replace the 'logonui.exe' but that didn't help.
- another suggestion was to disable mup.sys from recovery console but that didn't help.
- I have done a repair install which also didn't help. ( it does come up asking for drives for NForce which I had trouble finding, but I eventually found them and got through it)
- I have tried the FIXMBR & FIXBOOT, which didn't help.
Anything else I can try?
Thanks for your help!

If a repair install didn't help it sounds like you have a defective hardware component.
It may be the graphics but it could also be something else. Disconnect all the external hardware like printers, scanners, external drives, flash drives, etc. If you have both integrated and add in graphics. Try removing the add in graphics card and using the integrated instead. If none of those things works then try disconnecting ALL drives other than the boot hard drive. You may need to change the jumper on that drive.

Hi
I have disconnected everything except the boot hard drive and it does the same thing. I only have the grapics card....no integrated ( and I don't have another card to try ) so I can't change that.I have run tests on the Ram and Hard Drive and they both passed.
Anything else I should try?
Thanks!

If you have access to another computer with burning capability you could download and boot to a live version of Linux. Knoppix is one such version. The download is free but big at 700MB.
This will help to determine if it is your hard drive/OS or some other hardware. If Knoppix can't boot either then you will eliminate hardware or include it, as the case may be.
You will need to connect a CD drive in order to boot to and run Knoppix but your hard drive would not be needed. That way, if you diconnect the hard drive and Knoppix won't boot then you have narrowed it down to your graphics card or motherboard.
When you first start up the computer is your hard drive properly identified by model and size?
Enter the BIOS screens and disable all non essential integrated hardware. Parallel port, serial ports, infrared, sound, etc.
Also disconnect your mouse. Keyboard does work in the start up screens?

Very strange problem. If you can move the mouse cursor around, that means the OS is running to some extent. Try a ctrl-alt-del to see if it brings up the task manager.

HI
Ok, I'll try the Linux version you mentioned and get back to you.Everything is properly indetified when computer starts. Keyboard works in the start up screens etc.
Ctrl-Alt-Del doesn't bring up anything.
Thanks

Hi again
I used the Linux in the DVD Drive and it went through the whole loading process and then when the it gets to the end, the screen goes blank ( I can see everything that's going on while it's loading ).I found an old PCI video card, put it in and again ran the Linux...this time it worked...the screen never went blank at all....I was able to use Linux after it was done installing.
But, with the old video card still in the machine, windows xp still did the same thing...after the splash screen, the screen goes black and I can see the mouse pionter - but that's it.

If I understand you correctly you tried booting to Windows with both the original and the found PCI card installed.
Remove the original card, keep the PCI card, and try booting to Windows.
I think you have already established the old card, or possibly the slot it resides in, are defective. The most likely is the card itself. For compatibility all modern cards are basically a GPU inside a GPU. That is why you can boot with the card but it won't run in Windows.
If you want to play with it some more then boot with the PCI card.
Download and run CCleaner. Using both the cleaner and registry modules. Reboot and shutdown. Then try installing the old card again and see what happens.
I am pretty sure the card is broken. The fact it wouldn't work with Knoppix is pretty much proof of that.

HI
Yes, I tried booting with the old PCI card and it didn't work....went to the same black screen with mouse pointer. - I had taken the original video card out...so it was the PCI card by itself...but still no luck.
Thanks

So, it sounds like you have TWO issues. Knoppix uses its own drivers to support hardware. If Knoppix works OK with only the PCI card installed then all the hardware running at that point in time is good. When you tried running Knoppix with the old card installed you got no video. That, to me indicates that the original graphics card is defective.
Did you run CCleaner as I suggested above?
Did you try booting into Windows Safe Mode with ONLY the PCI card installed?

Hi
Thanks for all your help and suggestions, but after 5 days of fighting with this, I finally copied my files (slaved hd on another computer) and clean installed Windows.During setup, I tried to format my hard drive, but it failed...I then went back and deleted the partition and then formatted...which worked. Now it's all installed and the video card is working properly and so is everything else!
Thanks for everybody's help!

That is weird. Reinstalling Windows doesn't explain why Knoppix wouldn't run with the original graphics card installed.
Are you running the original card?

Yup, everything is back to the way it originally was in the first place....weird!...but it's working~! lol

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