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Remote Procedure Error: Shutdown !!

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Name: Ally
Date: August 11, 2003 at 11:43:11 Pacific
OS: XP Pro
CPU/Ram: Athlon 1600+, 768mb ddr
Comment:

Every time I boot my PC now I get a little box pop up telling me that a message from NT AUTHORITY says there has been an unexpected error in the Remote Procedure Call and that Windows must reboot in 59 secs and counting, and tells me to save my work...

How can I stop/prevent this? Is it a virus/trojan?

Thanks!



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Response Number 1
Name: Melinda
Date: August 11, 2003 at 11:44:50 Pacific
Reply:

The same thing happened to my computer. Turns out, it seems that someone is sending malicious information from an outside source to take over your computer. go to http://microsoft.com/technet/treeview/default.asp?url=/technet/security/bulletin/MS03-026.asp to download the softwear that will protect your computer.


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Response Number 2
Name: Melinda
Date: August 11, 2003 at 11:45:39 Pacific
Reply:

It is not a virus so antiviruses cannot catch this.


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Response Number 3
Name: Lori
Date: August 11, 2003 at 11:55:55 Pacific
Reply:

I'm getting the same message on my home computer. Running Windows XP. PC will not operate long enough to download patch.

Any suggestions?


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Response Number 4
Name: Melinda
Date: August 11, 2003 at 11:58:13 Pacific
Reply:

Try to download it from another computer which doesn't have such pop-ups, say a public one, save it onto a disc/cd and then save it onto the computer which is affected and run the patch.


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Response Number 5
Name: Jennifer
Date: August 11, 2003 at 12:00:10 Pacific
Reply:

i have the same problem as well..

it still wont work. i saved it onto another computer and it still won't load. it takes too long to load..


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Response Number 6
Name: Andrew
Date: August 11, 2003 at 12:04:15 Pacific
Reply:

THANK YOU ALL!!!!!!!!!!! peace of mind is worth more than anything! i thought i was really screwed! It seems that the newer the intsll of windows is the longer you have before this happens.....


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Response Number 7
Name: Jennifer
Date: August 11, 2003 at 12:05:35 Pacific
Reply:

the newer the install of windows is the longer you have before it happens? ...

what does that mean?


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Response Number 8
Name: Andrew
Date: August 11, 2003 at 12:06:18 Pacific
Reply:

Ok... maybee this is a dumb thought... try unplugging the internet when you do it.... also, does a "Send error report" box show up first? thanks


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Response Number 9
Name: Jennifer
Date: August 11, 2003 at 12:08:38 Pacific
Reply:

YES! it's this.. win32 error thing.. I'm not quite sure what it is.. and I'll try unplugging the internet and installing.


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Response Number 10
Name: thomas carrigan
Date: August 11, 2003 at 12:09:44 Pacific
Reply:

hey guys, i also got the same message (remote procedure call terminated unexpectedly) whenever my comp booted up as well. i freaked out and pulled the plug on my comp.
now anytime my computer starts on up, theres these five options on my screen.

it says -Safe Mode
-Safe Mode with Networking
-Safe Mode with Command Prompt

-Last known Good Configuration (your most recent settings that worked)
-Start Windows Normally.

I've clicked on all five and after several seconds where it looked like it was gonna work, it just goes back to the same screen.

What in the world do I need to do to get my computer up and running normally again? I was downloading some songs/videos from kazaa before this happened. Do you think i downloaded a naty virus? :(

I have Windows XP.



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Response Number 11
Name: thomas carrigan
Date: August 11, 2003 at 12:19:46 Pacific
Reply:

oh and my computer is a
HP Pavilion 753N 2.53GHz System with CD-RW/DVD
someone please help :(
i think i may of toasted my computer pretty bad.


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Response Number 12
Name: Jennifer
Date: August 11, 2003 at 12:26:51 Pacific
Reply:

thanks Andrew! I fixed it =) I hope! =) We'll see in a few hours! THANKS AGAiN! :)


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Response Number 13
Name: cyber
Date: August 11, 2003 at 12:31:53 Pacific
Reply:

Try running "services.msc" in run and there find the RPC(Remote procedure call) and then stop that and disable it and also go to the "recovery" tab on the same RPC window and get the three lines which says " Reboot the computer " and change that to " take no action ".

If you are not intending the stop RPC then you can try going to the recovery tab and then putting up take no action in all the three options over there... That should fix it...

Then try getting the patch and installing it....
Could be found on:

www.microsoft.com/technet/treeview/default.asp?url=/technet/security/bulletin/MS03-026.asp


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Response Number 14
Name: David McConnell
Date: August 11, 2003 at 13:49:53 Pacific
Reply:

I was also getting an error "Generic Host Win32 services..." A Norton Scan (after unplugging internet) showed a W32.IRCBot.Gen virus on the explorer.exe. Unplugging internet allowed computer to stay on instead of cycling off atfer 1 minute


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Response Number 15
Name: Alan56
Date: August 11, 2003 at 13:57:08 Pacific
Reply:

Hi All,
Heres how I have just got around this to-night...[well so far and yes my fingers are crossed]

Right click my computer>select manage>select "Services and Applications>select "Services" and scroll down to Remote Procedure Call (RPC) go to the recovery tab and select restart the sevice in all 3 options....
This should stop your pc from re-booting everytime it gets the error [fingers crossed again]

Now go to this link
http://microsoft.com/technet/treeview/default.asp?url=/technet/security/bulletin/MS03-026.asp
and download the patch for xp

Now what I done was saved the download to my desktop....rebooted disconected from the internet and the run the download....

It has now been 1 hour and I have had no "error messages from NT Authority\System32 bla bla bla

I hope this procedure works for you

I will try to seek some info as to why this is happening to so many people all of a sudden and post back..

Good luck
Alan56


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Response Number 16
Name: Alan56
Date: August 11, 2003 at 15:48:46 Pacific
Reply:

Ok I found this over at Trend...its relating to the RPC DCOM BUFFER OVERFLOW

They say:

TrendLabs has received several infection reports of this new worm which exploits the RPC DCOM BUFFER OVERFLOW, a vulnerability in a Windows Distributed Component Object Model (DCOM) Remote Procedure Call (RPC) interface which allows an attacker to gain full access and execute any code on a target machine, leaving it compromised.


Solution:

Terminating the Malware Program

This procedure terminates the running malware process from memory.

Open Windows Task Manager.
On Windows 95/98/ME systems, press
CTRL+ALT+DELETE
On Windows NT/2000/XP systems, press
CTRL+SHIFT+ESC, and click the Processes tab.
In the list of running programs*, locate the process:
MSBLAST.EXE

Select the malware process, then press either the End Task or the End Process button, depending on the version of Windows on your system.
To check if the malware process has been terminated, close Task Manager, and then open it again.
Close Task Manager.


Removing Autostart Entries from the Registry

Removing autostart entries from the registry prevents the malware from executing during startup.

Open Registry Editor. To do this, click Start>Run, type Regedit, then press Enter.
In the left panel, double-click the following:
HKEY_LOCAL_MACHINE>Software>Microsoft>
Windows>CurrentVersion>Run
In the right panel, locate and delete the entry:
”windows auto update" = MSBLAST.exe
Close Registry Editor.
NOTE: If you were not able to terminate the malware process from memory as described in the previous procedure, restart your system.


Hope this helps you all

Alan56


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Response Number 17
Name: Alan56
Date: August 11, 2003 at 15:50:27 Pacific
Reply:

Sorry forgot the link

http://www.trendmicro.com/vinfo/virusencyclo/default5.asp?VName=WORM_MSBLAST.A

Alan56


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Response Number 18
Name: LChevez
Date: August 11, 2003 at 17:48:15 Pacific
Reply:

If you are still having this problem and system wont let you stay on long enough do the following:

1. Unplug or disable your network connection to the internet.
2. Go to Start Menu
3. Go to Control Panel
4. Click on Network Connections Icon
5. Right Click on Local Area Connection Icon
6. Select Properties
7. Click the Advanced Tab
8. Select the Internet Connection Firewall box.
9. Click OK
10. Plug or Enable your network connection to the internet again.

You will now be able to download the patch.


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Response Number 19
Name: Marcel
Date: August 11, 2003 at 22:12:47 Pacific
Reply:

just give in Command Propmt shutdown -a when the shutdown timer schows up and it will abport the shutdown this only temporaly soulution.


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Response Number 20
Name: Joshua Simon
Date: August 11, 2003 at 23:33:04 Pacific
Reply:

Symantec has just classified this as virus
W32.Blaster.Worm

http://securityresponse.symantec.com/avcenter/venc/data/w32.blaster.worm.html

There is a fix utility on their website


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Response Number 21
Name: Andrea Bojti
Date: August 12, 2003 at 06:21:06 Pacific
Reply:

ive had the same problem since yesterday, with your help guys it seems to be solved now thank good!
i have to say i suspect that it was microsoft live update that gave me backdoor irc last wednesday, ive had to clean install since than and face with this problem. without this forum i would be nowhere! is microsoft screwing us though?


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Response Number 22
Name: Mike
Date: August 12, 2003 at 07:41:24 Pacific
Reply:

I tried downloading the patch by Microsoft but it doesn't install, it stops at "Creating Restore Point" for a long time. Any ideas?


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Response Number 23
Name: PcAddict
Date: August 12, 2003 at 09:53:28 Pacific
Reply:

Just wondering how many people had the RPC shut down problem but did not fine any sign of the MSBLAST.exe worm on their system.

I had the RPC problem and was able to down load the patch. Did a scan for the worm and looked in reg. but found no sign of worm.

Also ran the FixBlast.exe file from Symantec and it did not find the worm. Log reads
"W32.Blaster.Worm has not been found on your computer."


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Response Number 24
Name: Lynch182
Date: August 12, 2003 at 09:55:36 Pacific
Reply:

all u need is a firewall. try searching 4 freezone alarm firewall. cus i got this and it stopped everything.


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Response Number 25
Name: supdog
Date: August 12, 2003 at 23:30:20 Pacific
Reply:

http://www.eweek.com/article2/0,3959,1217006,00.asp


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Response Number 26
Name: Avalokita
Date: August 13, 2003 at 14:57:50 Pacific
Reply:

I had this problem that started today. I even reinstalled windows XP, but this still didn’t fix it. But then thanks to the advice on this thread I was able to sort this problem out.

Because I have dial up networking, my computer was disconnected from the internet at when I did this.

What I did was:
1.) Remove Autostart Entries from the Registry by running Regedit, then searching for msblast.exe, then deleting all the keys that msblast.exe was in.
2.) Rebooting then searching for msblast.exe and deleting the 2 files that came up. One looked like “msblast2134875-235972.pf” and it was in the WINDOWS\Prefetch directory. The other file was called msblast.exe and was in the windows\system32 directory.
3.) Then I turned on the Load Zone Alarm at startup box, because I got the worm by forgetting to load my firewall “Zone Alarm” when I connect to the internet.
4.) Once my firewall was loaded I connected to the internet and went to the link:
http://microsoft.com/technet/treeview/default.asp?url=/technet/security/bulletin/MS03-026.asp
and then downloaded the update and ran it.

I also noticed that the date of the msworm.exe file was 12 August 2003, but I only started getting the RPC shutdown message today, so there seems to be a 1 day delay, before the worm starts breeding.

Anyways thanks to everyone here for their help.


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Response Number 27
Name: Sandees
Date: August 14, 2003 at 02:14:10 Pacific
Reply:

I also had this problem but because I had only just installed XP Home and had to find an xp driver i thought it was a driver problem. Like Avolikita I had stopped zone alarm whilst I ran a program and forgot to restart it before going to internet (won't do that again). Got no help at all from the microsoft sites so came to good old computing net who thanks to you all got me sorted (in particular Alan56 whose instructions were spot on.)
Keep up the good work



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Response Number 28
Name: rebrun
Date: August 14, 2003 at 16:34:50 Pacific
Reply:

Like PCAddict in message 23, I have the symptoms with the Generic Host Win32 error but cannot find the MSBLAST.exe files anywhere on my computer using both McAfee and the Symantec Win32 worm fix tool. Even did manual search for the files and cannot find them. I had already installed the patch before I read about how to find and delete them so did I screw up royally and can this still be fixed? I currently have my RPC set to 'take no action' so I can stay online but know I cannot run this way forever. Just how long is it ok to run with the RPC turned off like this?


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Response Number 29
Name: Duci
Date: August 14, 2003 at 23:57:03 Pacific
Reply:

I have a really bad problem going on due to the new virus msblaster. I am typing from a friends house and the thing with my computer is that I got the virus the first the first day and downloaded the patch, but it was a big mistake because downloading the patch made my problem worse. Now my system doesn't let me start and it turns off, what should I do. I guess I am the only one with this problem. If you can help me, please do so I will apreciate it. Thank You


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Response Number 30
Name: icequeen922
Date: August 15, 2003 at 01:08:22 Pacific
Reply:

just had this same dilemma two days ago. went on a dell forum and i believe one of the instructions there solved my PC problem.
First, i enabled Firewall of my ISP so that i'd be able to connect to the internet and download the patch without getting my pc shut down. After i downloaded the patch successfully, i went to symantec web site and downloaded their w32.blaster.removal tool. i think it worked coz i haven't encounter any prob since.


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Response Number 31
Name: Jeff Addison
Date: August 15, 2003 at 05:42:59 Pacific
Reply:

Can this worm come from using windows messenger? I came home yesterday and found my computer had no sound. I reinstalled the drivers and that didn't work. So I reinstalled windows(XP Pro. I decided to get updated sound drivers off the internet. So I installed my DSL connection and went ahead and set up msn instant messenger. I was half through the download when this error popped up. This is very frustrating. I will work on this fix tomorrow. If it is caused by messenger, I will remove messenger and use ICQ.


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Response Number 32
Name: David Saliba
Date: August 18, 2003 at 01:36:02 Pacific
Reply:

Had Same RPC Problem , though no sign of the worm msblast . Check HDD Registry etc..

Firewall kept problem at bay but hindered my internet sharing capabilities.

Does microsoft patch work on pirate versions of XP ?

Any hints on how to use Zone alert and ICS? or can you reccommend another free firewall . Microsoft ICF seems not to be recommended for use over VPN so it looks like I have conflicting roads ?!

Thanks Guys.



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Response Number 33
Name: Nav
Date: September 8, 2003 at 03:21:01 Pacific
Reply:

I've downloaded that patch, which most of you have recommended, from Microsoft site, but it didn't install, coz I have WinXP SP2 installed and it says no patches for this version...
Antivirus from Symantec site haven't found any viruses..
And so, I still have the same problem.. Any ideas?


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Response Number 34
Name: Nav
Date: September 10, 2003 at 01:58:35 Pacific
Reply:

The answer for me is found! It was a welchia worm. So I highly recommend you to try CLRAV.com - it's a small utility from Kasperskiy, which finds and disarms some worms that usually implement themselves into windows processes.


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Results for: Remote Procedure Error: Shutdown !!

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