Computer Problems? Computing.Net has over 1,000,000 posts about all things technology related! Over 90% answered within 24 hours! Click here to start participating now! Also, be sure to check out the New User Guide.
Remote Desktops in Windows XP Pro
Name: Rory Johsnon Date: September 6, 2002 at 08:21:21 Pacific OS: Windows XP Pro CPU/Ram: P4 2.26, 512Mb DDR
Comment:
Currently I'm reviewing remote desktops and have successfully configured and managed to connect over the network. It seems to me that it works like Terminal Services in Windows 2000.
My question is can you actually view the desktop on another machines as it is like you can with other 3rd party remote control software such as VNC Viewer? This would be usefull in an IT Helpdesk world.
Name: DigitalMagik Date: September 6, 2002 at 14:18:17 Pacific
Reply:
You might want to consider using the remote assistance option instead, the user sends an email to the helpdesk with a remote assistance request attached, you click it and a session is opened. You get a window showing their desktop and you have complete control as if you were there. The user can see your actions and can see what you do for future reference. The user can also terminate the connection at anytime.
0
Response Number 2
Name: Rory Date: September 9, 2002 at 01:47:51 Pacific
Reply:
Thanks for that! I've got it all working how I want now!!!
Summary: Remote Assistance in Windows XP I’m trying to make a remote assistance connection, but get an error message saying that ..the remote hostname could not be resolved.. The ip number to the novice compu...
Summary: Hello to all, the problem i am having is, i formatted my hard drive, which i wanted to do and i put in my xp pro cd and it says "boot from cd press any key" which i did. To make a long story short, i ...
Summary: I have 60 pc in same workgroup with window xp pro. When I map the dirve to my pc only 10 user can access the shared file at once . when i want to map more than 10 user message display no more conne...
0 
