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Remote Desktop problems
Name: willsell Date: September 3, 2003 at 08:44:53 Pacific OS: win2000 CPU/Ram: 256
Comment:
I was trying to trouble shoot problems on a user's home PC which is running XP. I downloaded the Remote client for win2000. Had the user intitate the remote desktop via system icon.
Problem: The computer ID or IP address would not let me connect. I tried pinging the users IP which failed. The user is connected to the internet via a cable modem.
Name: darkfriend Date: September 3, 2003 at 09:16:51 Pacific
Reply:
-The host computer may need to turn off the Internet Connection Firewall. -If the host has a router or firewall software port 3389 needs to be opened. -The host computers username you are connecting to must have a password. dark.
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