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Remote assistant not working
Name: ALEXkhooba Date: January 20, 2005 at 21:10:11 Pacific OS: xp pro CPU/Ram: 706mhz, 256mb RAM
Comment:
hi everyone, I would really apreciated if anyone can help me with this problem... everytime I try to connect to any of my friends computers using Remote Assistant in MSN messanger (for purpose of fixing their computer). I send the request and my friend accepts the request, then the computer starts connecting and it doesn't connect and time out.. what is the reason? could it be firewalls set on my computer or in my friend's computer. we both are using high speed internet and both using win XP. and 6.2 msn. is there any thing to click or unclick in control panel to make this remote assistant work??? thank you in advance for any help you can offer..
Name: Michael J (by mjdamato) Date: January 21, 2005 at 00:30:34 Pacific
Reply:
If either of you are behind a router, you may need to forward the correct ports. I know that remote desktop uses port 3389. I would assume Remote Assistance uses the same port, but I am not sure.
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