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Reinstalled XP and Modem won't work
Name: kgrey Date: December 26, 2003 at 19:58:30 Pacific OS: XP CPU/Ram: Dell
Comment:
I had to reinstall XP and now modem won't work. It is an internal Conexant. Ran Dell utility which says it is working and interacting with windows. When I try to log to AOL I get as far as talking to network but doesn't connect. It dials the AOL number. I am not sure how I should have the Network connection set up...maybe I have something wrong there. Also...Norton gives me an error on startup telling me my network connection is not correct. PLEASE HELP ME. I have been trying to fix this for 12 straight hours. I'm a novice and I'm at my wits end. I'm about ready to throw PC away and buy a new one. (BTW...I'm typing this from my 6 year old stand-by)
Name: Richard59 Date: December 26, 2003 at 20:30:14 Pacific
Reply:
In device manager is the modem installed? any yellow ?marks.
I have a connexant modem and the standard XP drivers do not work I have a driver that does work. Found it at driverguide.com It's called XP4683(Russian)If you cannot find one that works I can email you the zip file. it's 1.8mb.
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Response Number 2
Name: kgrey Date: December 26, 2003 at 20:40:36 Pacific
Reply:
No yellow marks in device driver. The drivers did work before I reinstalled XP. 1.8 is too big for disk...no zip on newer pc. Any other suggestions? I have a cable modem for newer pc...should I expect to have comm problems with that? I'm planning to dump AOL anyway. Should I just install cable modem and be done? I don't want a bandaid...i would like to fix problem.
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Response Number 3
Name: Richard59 Date: December 26, 2003 at 21:04:30 Pacific
Reply:
Sorry, If you are talking about a cable modem then I'm out of my depth. One thing that comes to mind. Usually with cable modem you have a static IP address. You may need to configure this in your settings but I don't know how. I suggest contact your ISP helpdesk.
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