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Regular crashes

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Name: jackvull
Date: September 21, 2009 at 07:53:42 Pacific
OS: Windows XP
CPU/Ram: 2Gb
Product: Adaptec Aaa-133u2 kit pci raid ultra2 scsi controller
Subcategory: Software Problems
Comment:

I am having fairly regular crashes on my machine.
I have a decent amount of RAM (2Gb) but I also have a lot of applications open.
The crash is usually caused by either
firefox.exe
wlmail.exe
paintdotnet.exe
I cannot be sure it's those applications directly, it might be a by product of other applications running at the same time but it is always one of these that runs the CPU up to 100%.
Now, when I go to the task manager and the program, everything is okay for about 10 seconds until I click on something else on the desktop or window. Suddenly explorer or crashdump.exe comes to the top of the list hogging 100%

Any ideas on how to debug this?



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Response Number 1
Name: Trae Barlow
Date: September 21, 2009 at 10:43:45 Pacific
Reply:

Burn / boot off this.

http://www.memtest86.com/

Let it do a couple passes, bad memory will produce symptoms similar to a virus (corrupt files causing instability).


0

Response Number 2
Name: jackvull
Date: September 22, 2009 at 11:28:11 Pacific
Reply:

Right...no memory errors on 2 passes. I don't think it's a memory issue but I'll run it overnight so it can 10 passes or so just in case.
What I can say is that the crashing application is ALWAYS an internet connected application. Of the applications that crash it's always when I'm either saving a file to an FTP folder, accessing data, just opened a new tab in FF, or maybe mail being checked periodically.
The application that always runs the CPU up to 99% first is
wlmail.exe
dealbook.exe
firefox.exe

When these are killed using task manager, explorer.exe then runs it up to 99% and I have to power off.

This makes me think it's something like svchost or something else handling incoming data but I'm not sure how I could track this as the windows utilities or bug reports probably wouldn't have logged any information about the crash because the CPU runs so high that the system becomes sluggish and I have to power off to restart.

Any ideas on some utilities to use?


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Response Number 3
Name: jackvull
Date: September 23, 2009 at 03:25:21 Pacific
Reply:

anyone know of some monitoring tools?


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Response Number 4
Name: jackvull
Date: September 23, 2009 at 09:44:09 Pacific
Reply:

anyone?


0

Response Number 5
Name: jackvull
Date: September 25, 2009 at 09:20:42 Pacific
Reply:

Found out what it was, it was Windows Live Mail so I have uninstalled it and installed Thunderbird instead.


0

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