reformatting the hdd

Dell Dimension e520 desktop
September 15, 2009 at 07:06:26
Specs: Windows XP
i am trying to reformat the hdd in my computer but for some reason i can't. i can get the computer to boot from the disk but it just starts loading files? ther is never an option as to what i want to do. then it says set up is starting windows.

then there is a pause, and i get this message!
a problem has been detected and windows has been shut down to prevent damage to your computer.
if this is the first time you've seen this screen,restart your computer. if this screen appears again, follow these steps:
check for viruses on your computer.remove any newly installed hard drives or hard drive controllers. check your hard drive to make sure it is properly configured and terminated.
run CHKDSK /Fto check for hard drive corruption and then restart your computer
and then theres:
technical information:
*** stop: 0x0000007B {0XF78D2524,0XC00000340X00000000,0X00000000}

i've done all this, and i don't see anything, but then i am not great with this side of computing.

CAN SOMEONE PLEASE HELP ME MAKE SENCE OF ALL THIS.
i have been reading about this software that can erase an intire disk, but can it be reused as if starting over? or even at all? i don't know, i have been at this for days, and i'm about to loose my mind! hahaha
just let me say thanks for your help in advance.


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#1
September 15, 2009 at 07:14:18
hey

can you log on to windows xp

if you can, then go to start > run

write "chkdsk /f" without the quotes


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#2
September 15, 2009 at 07:20:25
i've done this, would you like to know what it said?
i hav pic's of the page, but i can't upload them here, can i?

and thanks!


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#3
September 15, 2009 at 07:23:50
tell me what did it said

i don`t need the pictures and i think that you can`t upload them here
i ain`t sure


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Related Solutions

#4
September 15, 2009 at 07:31:11
oh boy, oh boy, oh boy

first go to device manager and check for any yellow markers

POST back if any

then go to start > run and write chkdsk

when you see the blue screen of the installation cd where Setup is loading files, press F6 to install hdd drivers that may be missing or corrupted


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#5
September 15, 2009 at 07:55:21
checking file system on c:
the type of the file system is ntfs.

a disk check has been scheduled.
windows will now check the disk.

chkdsk is verifing files {step 1 of 5}
file verification now compleat.
chkdsk is verifing indexes {stage 2 of 5}
index verification compleated.
chkdsk is ferifing security discriptors {stage 3 of 5}
security discriptor verification compleated.
chkdsk is verifing file data.{stage 4 of 5}
file data verification compleated.
chkdsk is verfing free space {stage 5 of 5}
free space verification is compleat.
adding 4 bad clusters to the bad clusters file.
correcting errors in the volume bitmap.
windows has made corrections to the file system.

488375968 kb total disk space.
42904312 kb in 191023 files.
91916 kb in 14487 indexes.
16 kb in bad sectors.
315540 kb in use by the system.
65536 kb occupied by the log file.
445064184 kb available on the disk.

4096 bytes in each allocation unit.
122093992 total alocation units on disk.
111266046 allocation unit available on disk.

windows has finished checking your disk.
please wait wile your computer restarts.

this is it word for word.


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#6
September 15, 2009 at 07:57:03
ok, now follow the instructions from Response Number 4

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#7
September 15, 2009 at 08:05:31
ok, i have a big yellow check mark on:


other devices
ethernet controller
multimedia audio controller
pci simple communications controller
sm bus controller
video controller {vga compatible}


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#8
September 15, 2009 at 08:11:04
run chkdsk again?

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#9
September 15, 2009 at 08:26:50
don`t run chkdsk again

just press F6 while Setup is loading fils (you`ll see the message : "Press F6 to install SCSI drivers" something like that)

if doesn`t work we`ll take care of the missing device drivers


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#10
September 15, 2009 at 08:30:26
quote:when you see the blue screen of the installation cd where Setup is loading files, press F6 to install hdd drivers that may be missing or corrupted: end quote

did this, and this screen came up.

setup could not determin the type of one or more mass storage devices installed in your system, or you have choosen to manually specify an adapter.
currently, setup will load support for the following mass storage devices.

{none}


* to specify additional scsi adapters, cd-rom drives, or special disk controllers for use with windows, including thoes for wich you have divice support disk from a mass storage device manufacturer, press s.

if you don not have nay device support disks from a mass storage device manufacturer, or do not want to specify additional mass storage devices for use with windows, press enter.

i have no idea what this all means!


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#11
September 15, 2009 at 08:33:26
try pressing enter

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#12
September 15, 2009 at 08:40:11
ok, i pressed enter an i am back at the

aproblem has been detected page. the same thing as my orr. post.


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#13
September 15, 2009 at 08:40:29
"i am trying to reformat the hdd "

So why are you wasting your time on chkdsk or troubleshooting?

Do note the check disk error concerning adding bad clusters. Drive media is failing. Instead of formatting you should replace the drive.

Otherwise download killdisk or any other number of format utilities and wipe the disk. Then boot the xp cd and install.

It would appear to me you are not adding the correct drivers when xp is loading from cd to install.

Review this to troubleshoot the error stop: 0x0000007B

http://support.microsoft.com/kb/324103


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#14
September 15, 2009 at 08:42:48
you heard him

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#15
September 15, 2009 at 08:50:51
can i down load this killdisk to a thumb drive and use it that way?

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#16
September 15, 2009 at 08:52:58
download it from here
and do it

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#17
September 15, 2009 at 08:57:23
first off, thank you both for your time and effort in helping me, this has been driving me crazy.

the reason i ask about the thumb drive is because the computer in question is not on line.


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#18
September 15, 2009 at 11:33:21
well, that did not work, any other ideas? please.

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#19
September 16, 2009 at 07:10:38
hold on
did you format the hdd ?
and still getting BSOD ?
problem with the drivers ( Response Number 13)

sorry to say, but maybe your hdd is BAD


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