|I think I'm not being clear enough - not a burn on anyone trying to help, one on me for being confused and frustrated and not giving the proper information.|
Okay, here's the whole story:
This laptop was part of a program given out at my college. It has a sticker on the bottom for Windows XP Home, but they installed Windows XP Pro into it as it was needed for the Office programs. A few days after I got it, a friend created a restore disk of exactly how it was at that moment - drivers and all.
The installation of Windows Home that was put into this is apparently legal - I was able to update Media Player and Windows Update is running.
I asked if they used the recovery disk, but they keep insisting that there is something wrong with the disk (I do not know what, as I have used it a few times before this whole fiasco). They also refuse to talk about it, claiming that it is illegal to put my recovery disk in since my computer has a sticker for Windows Home, despite everything. They were quite...I'll say testy to be polite...about it when I asked.
The file Open Office could not open is a .wps file, possibly made in Vista if that makes a difference.
If nothing else, I am trying to find a way to create a restore disk of this in case I try to put in the earlier restore disk - but all I seem to be doing is confusing myself more.
I wish I could say what the problems they had with the disk were, but they refused to say what the problems were. At all.
Edit: I noticed your ideas after I posted, clive__pearce. The disk they had difficulties with was, I understood at the time, their install of windows XP home and not my recovery disk. They are not being forthcoming with information, however.
As an aside, what are Auto streamer and nlite?