Recover data from crashed computer due to power surge

May 28, 2012 at 01:18:04
Specs: Windows xp
we experienced a power failure some days ago, our UPS was being serviced so did not take over during this power cut. when power returned one of our computers seemed to have been affected by the surges. it boots up just fine, gives options to either start in safe mode, normally or with the last known configuration. after selecting any 1 of these it shows the windows xp start up screen but then switches off and restarts. i tried booting from the windows xp installation cd to repair but got only the recovery option that requires command based instructions. now here is where it got even more troublesome...i left the computer for 5 minutes while it was booting from the cd, one of the workers may have gotten excited seeing the given options on screen and pressed enter to install windows xp, i came back to a screen that showed a freed up partition and of course no 1 owned up to pressing anything. anyway i connected this computers hard drive to another computer and managed to at least recover documents and folders.
when i try to boot up the computer now, it goes to the windows xp startup screen, then it flashes for a couple of seconds...a blue screen with no errors on it, just a plain and clean blue screen, and then reboots.
i am holding back on formatting the hard drive as we had very critical and licensed applications on this computer which would really hurt to lose...
does anyone have a suggestion on how i can repair or recover these applications and their data or do i have to resort to the painfull format!!??

See More: Recover data from crashed computer due to power surge

Report •

May 28, 2012 at 01:45:42
Try a system restore.

Fix, Recover, Restore and Repair Windows XP When a PC/Computer Crashes or Fails to Boot - The Different Ways/Methods to Recover and Repair Windows XP
Windows XP System Restore Guide

Report •

May 28, 2012 at 01:50:16
"recover these applications and their data or do i have to resort to the painfull format!!??"

Safest way.

Slave your HD to another HD/comp ( no need to bolt it in, just cable it & leave it outside the case ) You may have a choice of jumper settings on the master HD, such as master with slave or ms. Copy your stuff ( don't forget your emails & address book ) onto the host HD or other media.

Report •

June 4, 2012 at 00:48:02
Thank you John
i was able to copy all my stuff. i will however have to resort to formatting the hdd and reinstall everything.
the links you gave me have shed a lot of light, i now know what to do to avoid this situation in future, thank you.

Report •

Related Solutions

June 4, 2012 at 01:09:23
Good news Khumo.

Make sure when you reinstall, you delete ALL partitions & format to NTFS.
D to Delete the selected partition ( XP )

Here are some examples of why you delete all partitions.
"This is what we are up against, malware has installed an infected hidden partition within your Master Boot Record and set that partition as active so everytime you boot up your system it boots from the infected partition and the malware is activated."
World's stealthiest rootkit gets a makeover
Rootkit Bounces Back …with a vengeance

Report •

June 4, 2012 at 16:21:00
"when power returned one of our computers seemed to have been affected by the surges"
do you have any computers identical in hardware and software, to the affected one?


Report •

June 4, 2012 at 19:47:27
Word of advice for the future.....when trying to do the "repair" process using the xp disk. When you boot off the disk....the first option you get is to "install" new operating system or "press F2 to use Recovery console" which as you say takes you to a command prompt. At that menu you would select "install Windows" like you were doing a fresh install, it copies over some files and then will ask you to press F8 and select what partition to install in, so you press F8 and if you had windows installed previously, it is at this point you can select the existing windows partition and choose to "Repair" it by press "r", and it goes and re-installs the O/S leaving your data and programs all in tact. So I think you did not go far enough to get the Repair option you were looking for.

Report •

July 27, 2012 at 01:15:14
had a similar instance on another computer, i repaired the OS using HopperRox's advise above. when i try to log into the computer after the repair i get a message that the os has to be activated, i select yes to activate now, and it goes on to hang indefinitely. i reboot and try to log in using the safe mode but i do not get the domain login option and sadly i do not know the local administrators password, i have tried all passwords that i can think of but none are working.

what do i do in this situation, and why is there no domain option on the login screen?

Report •

July 27, 2012 at 01:44:20
How to log on to your Windows XP-based computer if you forget your password or if your password expires

administrator password xp

domain option on the logon screen

Report •

Ask Question