Receive fax simultaneously on PC & Paper

Epson Workforce 610 all-in-one inkjet pr...
May 20, 2010 at 15:07:12
Specs: Windows XP
My business currently receives faxed orders via This is not reliable because the service does not always 'hear' when an incoming fax is coming in. I contacted customer service and they said I needed to tell my customers to hit their fax 'start' button twice...This is not an acceptable solution.

Is there a way that I can simultaneously 1) receive faxes on my regular epson all-in-one machine, so as to receive paper copies, and 2) receive them electronically on a PC or a web-based service? Basically I'm looking for redundancy so we don't miss fax transmissions.

fyi our office phone/internet is with the cable co.

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May 20, 2010 at 15:20:47
Not exactly. You can't have a fax sent by two means unless the sender did it. If your system doesn't work then you need to fix that.

I doubt an all in one can do more than simply print. You'd need to step up to a business class copier. HP's and others have a hard drive inside and can be programed to send copies to ftp server and or both print and save locally.

I support the 'Everybody Draw Mohammed Day'. A religion doesn't deny my freedom.

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May 20, 2010 at 18:29:14
Sorry your idea will not work. After all its all dependant on pushing a "button" on a web page right? That button would have to have two queues to send to; your fax and your pc.

There is nothing you can do at your end accept get a different service.

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