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Rebooting Loop

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Name: damadg
Date: July 1, 2005 at 22:35:37 Pacific
OS: Windows XP pro
CPU/Ram: Pentium 3 / 2 gig
Comment:

My computer is stuck in a rebooting loop. I went to the store and bout a new mouse and installed the drivers. I rebooted and went AFK for a few minutes. When I came back my system was rebooting over and over again.


I went into safe mode and could NOT remove the Intellipoint Explorere drivers. (the new mouse). So i rebooted again and went to "Last good config". I got into my OS and deleted the drivers.

I rebooted again and my computer was stuck in another reboot loop right after the windows logo. There is a quick blue screen that comes up too fast to read and then it reboots back to the safe mode options.


I have tried:
1. several mice
2. rebooting with the XP cd and using system repair. It wouldn't let me repair.
3. using a boot disk... but when i try to change to the C:/ to do scanreg /restore it says "failed to change directory"
4. I put in an old HD and made it the master so that i could slave the good HD and copy files over for a reinstall but it did it to the old drive as well. Reboot loop.


I think that this means it is a hardware issue. It's a 1600 dollar new computer i put together myself and have a warranty on.


any thoughts?



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Response Number 1
Name: Ed in Texas.
Date: July 2, 2005 at 00:37:21 Pacific
Reply:

Damadg, the idea that one of the new drivers/components is at fault is probably correct. There's another possibility you need to rule out, there's a virus about which causes the symptoms you describe. Think I'd be sure to eliminate that possibility just to be sure. Since the machine's new, shouldn't be much at risk so don't forget to disable restore prior to a scan.
HTH.
Ed in Texas.


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Response Number 2
Name: Rich Mentzel
Date: July 2, 2005 at 09:34:23 Pacific
Reply:

I'm glad to see nothing has changed with Ms mouse software. I love them, but haven't used any mouse software since a war I had like yours with Intellimouse software 7 years ago...a war I lost and destroyed my whole OS trying to get their software out.
If you put in the cd to install, does it offer you repair or uninstall that way?
Try Power Tools from jv 16...there should be trial version and there is an uninstall in it, and also a screen to remove registry entries.
www.jv16.org


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Response Number 3
Name: damadg
Date: July 2, 2005 at 10:19:49 Pacific
Reply:

I don't think it's the mouse drivers...

I took them out when i installed my last known good config and was able to get into windows.

after i deleted them the system started rebooting again and again.


I also plugged in a totally different hard drive and it began to reboot over and over again.

i think it's a fault hardware issue.


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Response Number 4
Name: damadg
Date: July 2, 2005 at 10:44:31 Pacific
Reply:

I really don't think it's a virus either. My firewall is always up and i clean my OS constantly with several programs.

Unless the drivers CD from MS have a virus on it.

I guess it's possible, but I've never had a virus before, so I doubt that is it.


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Response Number 5
Name: Rich Mentzel
Date: July 2, 2005 at 20:46:08 Pacific
Reply:

The mouse and the software were installed and this happened right after. So try another mouse. It is either the software otr the mouse or both that caused it. Remember the software itself may simply have a conflict with another program to make this happen. For me Ghost 9.0 and Kaspersky Antivirus caused the same thing. This is software.


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