Tom's Guide | Tom's Hardware | Tom's Games
![]() |
![]() |
![]() |
Hi, I have a problem with my laptop, it takes almost 30 minutes to restarts,i have tried to install symantic AV, run an update and scanned,no virus detected, tried also AVG,no virus detected,so what could be the problem?
If you ignore the Basics,You are lost!!

>>>i have tried to install symantic AV, run an update and scanned,no virus detected<<<
That was a bad mistake. You should use the norton uninstaller from their website:
http://service1.symantec.com/Suppor...
to remove all instances of it.Then use reglcleaner:
http://majorgeeks.com/download460.html
and remove all instances of norton and symantec.Download winpatrol:
http://www.winpatrol.com/download.html
and find out what all is running on startup.Some HELP in posting on Cnet plus free progs and instructions Glad to Help!

Another option would be to disable all the startup programs to see if one of them is the problem.
Go to Start > Run. Type msconfig and click OK. Deselect all the items in the 'Startup' tab. Try a reboot and if it works ok, you can identify the problem application by adding them back a few at a time.
If it doesn't help, don't forget to reselect the programs that you need running 24/7.

1)Search for Autoruns Utility, download and install.
2)Download and Install GMER (www.gmer.net)
3) RUN > MSCONFIG > BOOT.INI - Select SAFEMODE.
4.Hard shutdown for 2 min.
5.Restart into SAFEMODE.
6) Run GMER and diagnose Trojans/spyware and rootkits. GMER will allow to destroy the rootkits and trojans.
7) Once trojans ec are removed, reboot in NORMAL mode (undo step 3 above).
8) Uninstall all antiviruses, but the one oyu think is good.My guess is Symantec's AV is real culprit causing significant slow down.
If oyu have too many things on hard drive (data etc..), make DVD/CD/HD abckup. I suspect XP install is in near future inevitable.

![]() |
![]() |
![]() |

This post is quite old and has been locked from receiving new replies. Please create a new posting instead.
| Ads by Google |